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    Logging in - frequency and use of PW manager

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    • gordonfG
      gordonf | Premium
      last edited by

      I have two issues with my Premium log-in on MacOS.

      1. A session should be more persistent. It seems I am having to log in every few days despite a continuous browser session.

      2. The log-in dialog seems opaque to password managers (e.g. Keeper, which is what I use). For better security you should encourage and enable the use of password managers and their inherent extremely secure passwords. Otherwise you are in effect encouraging the use of easy/poor passwords. Yes, I can open a separate session in Keeper and copy/paste passwords but this is extremely time-consuming and annoying. My banking sites certainly facilitate password manager use - so should you.

      Love the site for my aviation weather needs.

      nesroN 1 Reply Last reply Reply Quote 0
      • nesroN
        nesro Administrator @gordonf
        last edited by nesro

        Hi @gordonf
        thank you for your feedback. I assume you use Windy.com on the desktop and not talking about the Windy.com mobile app.

        Regarding the session persistency: the login session should be persistent as long as you have the _account_sid cookie. Can you please check that if you get logged out, whether this cookie is set or not? Can you please tell me which browser/os you use and whether you have some privacy extensions enabled? This could help me identify whether there is issue on our side we could fix/improve.

        We’ll take a look at our login form to understand why Keeper behaves differently as it works with some other password managers.

        Tomas Nesrovnal - windy.com developer

        gordonfG 1 Reply Last reply Reply Quote 1
        • gordonfG
          gordonf @nesro | Premium
          last edited by

          @nesro Thank you for the quick response.

          I'm using Safari 26.0.1 (latest) on macOS Tahoe 26.0.1 (latest). Unfortunately I can only see the overall cooke indication.

          8439f20e-1a51-4c54-b7ac-06c9285d0eb3-CleanShot 2025-10-14 at 12.00.24@2x.png

          What it might have to do with is that I have a (pinned) Windy session in a tab group tab and sometimes I open another session in another tab group.

          Re the Keeper log-in, their scraper is usually pretty good at finding the entry fields so I am guessing it is a URL issue. The Keeper entry is looking at https://www.windy.com and I'm thinking it isn't scanning the pop-up log-in dialog.

          nesroN 1 Reply Last reply Reply Quote 1
          • nesroN
            nesro Administrator @gordonf
            last edited by

            @gordonf
            To see the cookie value in Safari, you need to show develop menu:

            Go to Safari ▸ Settings (or Preferences) → Advanced tab.
            At the bottom, check ✅ “Show Develop menu in menu bar.”

            Then click Develop -> Web Inspector -> Storage -> Cookies

            You should be able to see the cookie when you are logged in. And the question is: if you get logged out, is the cookie still there or not. If it is, you can send us the cookie value to support@windy.com and I will take a closer look

            Tomas Nesrovnal - windy.com developer

            gordonfG 1 Reply Last reply Reply Quote 0
            • gordonfG
              gordonf @nesro | Premium
              last edited by

              @nesro

              Thanks. I always forget about Develop mode.

              Logged in:

              a82f213d-7a88-4285-b2a1-9edeeecbda7b-CleanShot 2025-10-16 at 09.33.04@2x.png

              Logged out (none):

              ecb860a8-4b3c-45fc-93de-e29c70d842ed-CleanShot 2025-10-16 at 09.33.29@2x.png

              I have partially solved the Keeper issue, by defining the email address and password fields as custom fields and changing the root url to https://www.windy.com/login, although it does appear that the dialog incorporates dynamic custom components (likely via the Svelte framework). It won't auto-fill but once the dialog is up I can get a manually-triggered fill to work.

              nesroN 2 Replies Last reply Reply Quote 0
              • nesroN
                nesro Administrator @gordonf
                last edited by

                @gordonf

                Great! Now please check this, when you will get logged out unintentionally.

                Tomas Nesrovnal - windy.com developer

                1 Reply Last reply Reply Quote 0
                • nesroN
                  nesro Administrator @gordonf
                  last edited by

                  Hi @gordonf

                  I've found and fixed an issue that could be causing this behaviour. Please let me know whether the problem persist.

                  Thank you again for pointing out this issue!

                  Tomas Nesrovnal - windy.com developer

                  1 Reply Last reply Reply Quote 0
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