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    Double payment for yearly subscription

    Scheduled Pinned Locked Moved Windy Premium
    3 Posts 2 Posters 537 Views 1 Watching
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    • Ş Offline
      Şükriye Güllüçay | Premium
      last edited by

      Hello there.
      My account has been charged twice with two different credit cards.
      Can you please help me with the problem?
      Thanks!

      David PolášekD 1 Reply Last reply Reply Quote 0
      • David PolášekD Offline
        David Polášek Windy Staff @Şükriye Güllüçay
        last edited by

        Hey @Şükriye-Güllüçay

        I can see you paid for the subscription with your Apple ID. This is valid.

        Please send us an invoice to support@windy.com for the second payment you want refunded. Please note, if you paid with Apple ID again, you gotta ask for a refund there.

        David Polášek
        Marketing Director at Windy.com

        Ş 1 Reply Last reply Reply Quote 0
        • Ş Offline
          Şükriye Güllüçay @David Polášek | Premium
          last edited by

          I sent a mail to support@windy.com
          Thank you @David-Polášek :)

          1 Reply Last reply Reply Quote 0
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