I can't delete my alerts
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My alerts don't show the "Edit" button and can't be swiped to delete in the app.
I have the latest version of the Android app (47.1.4) and, logically, of the web version (47.2.0).
There is one example now:
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@halig Hello, what version of Android OS you have and what mobile device are you using?
There should be the option on your desktop version though in the bottom right corner of the alert as can be seen on the picture below. For now I suggest you to delete alert there.
(MacOS, Windy.com (v 47.2.1), Google Chrome)Have a nice day, Niki
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@halig Hello, are we referring to your issue thoroughly discussed with our moderator, am I right?
Have a nice day, Niki -
@Nicole-Dolezalova Hello, I have Androd 14 with HyperOS 2 and the mobile is a Poco F5 Pro. The problem persists in the web and in the app. Thanks
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@Nicole-Dolezalova Surely yes. The problem essentially continues. I wanted to try removing all the alarms but I see that can't be done either. What I'll do is cancel my Premium subscription, and after some time I'll see what I do, since the main function I was using was that one: being able to have alarms.
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@halig Hello, I am deeply sorry for the complications, our developer made some changes inside the system.
Could you please try if it is better at this moment?
We will need to investigate further - but for now to let you use all tools you need, it should resolve it. Please, let me know and have a nice day, Niki -
@Nicole-Dolezalova said in I can't delete my alerts:
Hello, I am deeply sorry for the complications, our developer made some changes inside the system.
Could you please try if it is better at this moment?
We will need to investigate further - but for now to let you use all tools you need, it should resolve it. Please, let me know and have a nice day, NikiSeems to be solved :))
All the alerts are now working perfectly and can be edited and deleted. So those changes you made seem to have fixed the problem. Much appreciated. I’ll let my friends know—they had also subscribed and were having the same issue. :))
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@halig I am really happy to hear that! Thank you for your feedback, and please let us know if the problem persists or if you need further assistance. Have a great day, Niki
