<![CDATA[Charged twice, new subscriber]]>Hello,

I seem to have inadvertently created two accounts when trying to sign up for premium features. One is associated with my eacuna@udel.edu email and my other with greenghia63@aol.com. Would it be possible to cancel one of these accounts and refund the payment? I can send a screenshot from my card statement if that helps.

Evan

]]>https://community.windy.com/topic/42302/charged-twice-new-subscriberRSS for NodeMon, 10 Aug 2026 23:53:17 GMTWed, 22 Oct 2025 10:54:14 GMT60<![CDATA[Reply to Charged twice, new subscriber on Thu, 23 Oct 2025 06:05:16 GMT]]>@Evan-Acuna In this case, email would be better. Please share all the details at support@windy.com.

]]>https://community.windy.com/post/220281https://community.windy.com/post/220281Thu, 23 Oct 2025 06:05:16 GMT<![CDATA[Reply to Charged twice, new subscriber on Wed, 22 Oct 2025 21:40:58 GMT]]>@Suty yes I have two charges on my statement. Would you like me to email you a screenshot? I can’t see how to attach it here. Thanks!

]]>https://community.windy.com/post/220277https://community.windy.com/post/220277Wed, 22 Oct 2025 21:40:58 GMT<![CDATA[Reply to Charged twice, new subscriber on Wed, 22 Oct 2025 21:38:33 GMT]]>Thanks for your reply. One payment is still pending on my card statement, but I do have two separate charges. I can’t figure out how to post a screenshot here but I can email it to you if that would help.

Evan

]]>https://community.windy.com/post/220278https://community.windy.com/post/220278Wed, 22 Oct 2025 21:38:33 GMT<![CDATA[Reply to Charged twice, new subscriber on Wed, 22 Oct 2025 11:27:24 GMT]]>@Evan-Acuna Hello, I found one payment under greenghia63@aol.com. Another account in Windy.com is on the free tier. Do you have any other payments?

]]>https://community.windy.com/post/220242https://community.windy.com/post/220242Wed, 22 Oct 2025 11:27:24 GMT