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    Hi. My particle animation has stopped. Reboot didn't help. Uninstaller and reinstall didn't help. Samsung Galaxy Tab A7 Lite running Android 12. Last Google Play update was September 1, 2025.

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    • A
      asoundimage
      last edited by

      Hi. My particle animation has stopped. Reboot didn't help. Uninstaller and reinstall didn't help. Samsung Galaxy TabHi. My particle animation has stopped. Reboot didn't help. Uninstaller and reinstall didn't help. Samsung Galaxy Tab

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @asoundimage
        last edited by

        @asoundimage Hello there, do you have turned this animation on in the menu of our app?
        ffe85db3-be7d-4d1b-9933-e3d2c5ce8c48-image.png

        A michael bullochM 2 Replies Last reply Reply Quote 0
        • A
          asoundimage @Suty
          last edited by

          @Suty

          Yes, that was how I noticed that it wasn't working. Is there a hidden or global setting that may have been accidentally changed?

          Wolfgang M 2W 1 Reply Last reply Reply Quote 0
          • Wolfgang M 2W
            Wolfgang M 2 @asoundimage | Premium
            last edited by

            @asoundimage
            For me happend the same 3 weeks ago, still the same today and paying Windy..
            No solution in sight?

            1 Reply Last reply Reply Quote 1
            • michael bullochM
              michael bulloch @Suty | Premium
              last edited by

              @Suty I have tried turning this on. No success.
              No arrows for the premium service.
              How can one contact the windy technical team for help?

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @michael bulloch
                last edited by

                @michael-bulloch Okay, can you please specify your device? Do we talk about Android? If we do, there was an issue with particles in general and there is a fix for this, which is planned to be release in upcoming days.

                1 Reply Last reply Reply Quote 1
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