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    Windy satellite archive BLACKOUT worldwide

    Scheduled Pinned Locked Moved Bug Reports
    17 Posts 4 Posters 1.1k Views 1 Watching
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    • H Offline
      hangInThere | Premium
      last edited by hangInThere

      Windy satellite archive is having worldwide blackout. Are you guys even aware? It was only a few weeks ago when you had a western hemisphere blackout.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @hangInThere
        last edited by idefix37

        @hangInThere

        I am not seeing this display issue in either the browser version or the mobile app.

        1F387980-5940-4EDA-97CF-9B2516FC2F83.jpeg

        Developers will need more details.

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          hangInThere @idefix37 | Premium
          last edited by

          @idefix37 I just checked. It has recovered.

          H 1 Reply Last reply Reply Quote 0
          • H Offline
            hangInThere @hangInThere | Premium
            last edited by hangInThere

            @idefix37 It's has returned, the Satellite Archive BLACKOUT.

            003e9a94-3722-4cc2-a4e5-d8fd94157db9-image.png

            idefix37I 1 Reply Last reply Reply Quote 0
            • idefix37I Offline
              idefix37 Sailor Moderator @hangInThere
              last edited by idefix37

              @hangInThere
              Just checked right now in mobile app, no issue with Archive display. Tested several dates.

              H 1 Reply Last reply Reply Quote 0
              • H Offline
                hangInThere @idefix37 | Premium
                last edited by

                @idefix37 Check the Windy webapp. I just check again. Still in BLACKOUT.

                WheatsW 1 Reply Last reply Reply Quote 0
                • WheatsW Offline
                  Wheats Meteorologist @hangInThere
                  last edited by

                  @hangInThere 96c7df30-bf45-4659-82ce-2b2b69267a56-image.png

                  I did notice that had to move the screen or zoom out in order to get the image to show.
                  Seems to be slow loading sometimes for me.

                  H 1 Reply Last reply Reply Quote 0
                  • H Offline
                    hangInThere @Wheats | Premium
                    last edited by

                    @Suty Please get the developers to look into this. The satellite archive remains in complete BLACKOUT for me.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @hangInThere
                      last edited by

                      @hangInThere Hi, do you see any error in the error console of our app, or in the devtools console of the browser? Also which browser do you use?

                      H 1 Reply Last reply Reply Quote 0
                      • H Offline
                        hangInThere @Suty | Premium
                        last edited by

                        @Suty Google Chrome. Don't know what console you refer to.
                        Now, it's Western Hemisphere blackout. See below.
                        7b7a758e-b7e2-4c2a-8ea4-866df8951e0d-image.png

                        SutyS WheatsW 2 Replies Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @hangInThere
                          last edited by

                          @hangInThere OKay, so we talk about missing archival data from July only correct?

                          H 2 Replies Last reply Reply Quote 0
                          • H Offline
                            hangInThere @Suty | Premium
                            last edited by

                            @Suty No.

                            1 Reply Last reply Reply Quote 0
                            • WheatsW Offline
                              Wheats Meteorologist @hangInThere
                              last edited by Wheats

                              @hangInThere
                              Error console in the app is here in the Menu:
                              1853a93c-b97c-40c6-924a-f61063a0273f-image.png
                              Devtools in Chrome are in your settings. When you have Windy open in a tab - then go to Settings, More Tools, Developer Tools:
                              6676be4f-8793-462b-873a-4add578a09db-image.png

                              I don't know what they mean or how to read them really but that's where they are lol

                              1 Reply Last reply Reply Quote 1
                              • H Offline
                                hangInThere @Suty | Premium
                                last edited by

                                @Suty Problem is still recurring.
                                985a021c-35d0-4be1-97b3-b1481eddcd91-image.png

                                183fe9fa-02e6-4ce1-b631-bb97a1f9162c-image.png

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS Offline
                                  Suty Windy Staff @hangInThere
                                  last edited by

                                  @hangInThere Hello, do you have this issue permanently in the archive or only in some parts of the date and time?

                                  H 1 Reply Last reply Reply Quote 0
                                  • H Offline
                                    hangInThere @Suty | Premium
                                    last edited by

                                    @Suty In the archive of satellite only. Whenever the blackout happens, all dates in the archive I checked were affected. Usually happens during US night time.

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff @hangInThere
                                      last edited by

                                      @hangInThere Can you please test the behavior in any other browsers?

                                      1 Reply Last reply Reply Quote 0
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