Premium not working!

idefix37

White Fang 2

@idefix37 Ok, Thanks. Waiting. I hope the administrator will help me.

Suty

@White-Fang-2 @TraceyCPSI Please share more info, Invoice including, at support@windy.com.

@Raylan-3 Regarding to your issue, we are already in contact with you via email and I will solve the issue today for you and inform you there as well.

Raylan 3

@Suty Hi, still waiting to be resolved.

Suty

@Raylan-3 Okay, strange behavior. However, could you please try to delete cache of your browser and test the restoring process once again?

christian smith 7

any resolution to this as I am getting the same issues - I have cleared the cache and not joy.

idefix37

@christian-smith-7
If your issue relates to the operation of Premium version, have you checked this post?

christian smith 7

@idefix37 Yeh, I have looked at that, but no joy. Here is my post related to that https://community.windy.com/post/221640

Raylan 3

Hi solved the problem of continuous log in page popping up.
I logged in to my account using an incognito browser. And there was the restore purchase option. Input the keys and voila, I'm in premium.

Thanks everyone!

White Fang 2

@Raylan-3 Thanks. Same way helped me

Data Sinú

Hi, my premium account isn't working. I paid for a year.

idefix37

@Data-Sinú
Hi, have you checked this tip.