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    Data not loading

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    • INstrmchsrI
      INstrmchsr | Premium
      last edited by

      Basic and Meteogram data not loading for any model. Phone app or PC, I see the same thing.

      5d87a2c9-1a0b-4fcd-9e22-5329274aaaf4-image.png

      James J. Covington
      Radio Meteorologist
      Extreme Storm Chaser
      Voiceover Artist

      1 Reply Last reply Reply Quote 4
      • A
        AllanH | Premium
        last edited by

        Similar here. Almost nothing works except current radar and sat. I'm not techy but this has never happened before. Error messages appear instantly. Restarting computer didn't help. Thank you.

        1 Reply Last reply Reply Quote 0
        • T
          THobbes | Premium
          last edited by

          Confirmed here too. No data from any forecast except Meteoblue.
          439f4d48-6946-408f-9f42-ddbfecbf7496-image.png

          1 Reply Last reply Reply Quote 0
          • Joseph HecklerJ
            Joseph Heckler | Premium
            last edited by

            Just started working again for me.

            A 1 Reply Last reply Reply Quote 2
            • A
              AllanH @Joseph Heckler | Premium
              last edited by

              @Joseph-Heckler
              Working normally now. Perhaps had something to do with reported Google outage.

              INstrmchsrI 1 Reply Last reply Reply Quote 1
              • INstrmchsrI
                INstrmchsr @AllanH | Premium
                last edited by

                @AllanH well it WAS working. It quit again. I click compare and see GFS and Meteoblue work on one spot, ICON and Meteoblue for another spot. My favorites aren't loading, either. Whatever they're using for data storage... maybe not the most reliable way to go about it.

                James J. Covington
                Radio Meteorologist
                Extreme Storm Chaser
                Voiceover Artist

                1 Reply Last reply Reply Quote 0
                • selverobS
                  selverob Administrator
                  last edited by

                  Hello everyone, we are really sorry for the inconvenience you have faced. Our America-based users indeed had problems accessing the forecasts from models other than Meteoblue for the past few hours. It was due to an outage on our storage provider's side. While the problem is not yet fixed, we have redirected requests coming from America to other regions, so everything should work, albeit a little bit slower than you may be used to.

                  1 Reply Last reply Reply Quote 1
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