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    Subscription Switch from via Apple to Direct Card

    Scheduled Pinned Locked Moved Windy Premium
    4 Posts 2 Posters 214 Views 1 Watching
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    • Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43D Offline
      Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43 | Premium
      last edited by

      Hi @administrator, my current account is setup via the Apple App Store. I would like this to be directly with Windy.com. How do I switch this over without losing my current access and remaining subscription?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43
        last edited by

        @Dan-1eab47de-3c62-46cd-9f1d-848e851b4f43 Hello, we don't use any our own payment service so this is not possible and using Apple purchase process is absolutely okay to get your Premium service.

        Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43D 1 Reply Last reply Reply Quote 0
        • Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43D Offline
          Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43 @Suty | Premium
          last edited by

          @Suty thanks for the note. The reason for the request is that my Apple account is linked to what Apple calls a "Family" account which causes billing issues on another family members account. Is there currently any other way to subscribe to Windy without using Apple so that I can remove it from the Family account?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Administrator @Dan 1eab47de-3c62-46cd-9f1d-848e851b4f43
            last edited by

            @Dan-1eab47de-3c62-46cd-9f1d-848e851b4f43 We use Paddle.com, which is available in our web app in the browser, and then Google Play, which can be used in our Android app.

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