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    Weather Radar for Colombia is not working

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    • jadiezJ Offline
      jadiez | Premium
      last edited by

      For the past couple of days the weather radar for Colombia is not working. It is the case for the website and for the App on both my Iphone and Ipad; both with IOS18.7.2.

      I observe that the radar is working fine for Central American countries, the Caribbean, USA etc.

      When is it expected for the radar to be back in service?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Online
        Suty Windy Staff @jadiez
        last edited by

        @jadiez Hello, this is probably caused by the outage of the radar data on the end of our provider. We cannot do much with this. If you know any source of data, we would appreciate sharing it with us.

        1 Reply Last reply Reply Quote 0
        • jadiezJ Offline
          jadiez | Premium
          last edited by

          Suty thanks for your prompt response!!

          I want to call to your attention that this problem with the weather radar is recent, since a couple of weeks ago it was working perfectly. Is there something wrong with your radar source used up to now?

          Nevertheless I tried searching for a radar source, which I used for aviation which is "Aeronautica Civil" and it is not working, and I called them and they said they were having troubles. I believe the "aeronautica civil" relies on IDEAM. Are these your sources?

          Waiting for your comments.

          Filip_KF 1 Reply Last reply Reply Quote 0
          • Filip_KF Offline
            Filip_K Windy Staff @jadiez
            last edited by

            Hi @jadiez, our source for Colombia is IDEAM, secondary source (in case IDEAM doesn't work) is Aeronautica Civil. Neither of these sources seems to be working now.

            1 Reply Last reply Reply Quote 0
            • jadiezJ Offline
              jadiez | Premium
              last edited by

              That is correct, both providers are having issues.

              Once they solve their problems I will let you know.

              Thanks for your support

              Filip_KF 1 Reply Last reply Reply Quote 0
              • Filip_KF Offline
                Filip_K Windy Staff @jadiez
                last edited by

                Hi @jadiez, great, thank you. Our ingress processes are periodically check these sources. So if they come back online (in same working matter as before), radars data should appear automatically again.

                If this doesn't happen, feel free to let me know.

                YacineBoussoufaY 1 Reply Last reply Reply Quote 0
                • YacineBoussoufaY Offline
                  YacineBoussoufa @Filip_K
                  last edited by

                  @Filip_K IDEAM has been publishing the latest images of radars in: https://bart.ideam.gov.co/ospa/radarcol/basemap/latest/pngs/

                  You can find archived data in: https://bart.ideam.gov.co/ospa/radarcol/UNGRD/basemap/

                  Not sure if it might be useful: https://bart.ideam.gov.co/ospa/sensores/activos/radar/

                  --Yacine Boussoufa

                  Filip_KF 2 Replies Last reply Reply Quote 1
                  • Filip_KF Offline
                    Filip_K Windy Staff @YacineBoussoufa
                    last edited by

                    Hi @YacineBoussoufa, thank you very much, this looks like a very good source. I'll implement processing it right away.

                    1 Reply Last reply Reply Quote 1
                    • Filip_KF Offline
                      Filip_K Windy Staff @YacineBoussoufa
                      last edited by

                      @YacineBoussoufa, done. Thanks again.
                      09cccd8e-f9f7-4ee0-a637-300bac82d20d-image.png

                      YacineBoussoufaY 1 Reply Last reply Reply Quote 1
                      • YacineBoussoufaY Offline
                        YacineBoussoufa @Filip_K
                        last edited by

                        @Filip_K You're welcome :) Thanks for adding them

                        --Yacine Boussoufa

                        1 Reply Last reply Reply Quote 1
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