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    Cannot Renew Premium Since Old Credit Card Expiring

    Scheduled Pinned Locked Moved Windy Premium
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    • G Offline
      greg2p2r | Premium
      last edited by

      Afternoon ,

      Please would someone help me, I got an email saying my renewal didn't go through early this morning.  I realised it happened because I hadn't updated my credit card details to my new card.  I have tried three times and it won't let me renew with new details, just says contact support.  I have tried with two different Visa cards, then I tried Paypal but when you click on PayPal option it just spins and looks like something is loading then nothing happens.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @greg2p2r
        last edited by

        @greg2p2r Hello, I found your email in our support inbox so I replied there and added Fastspring, as our payment provider, to the copy.

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          greg2p2r @Suty | Premium
          last edited by

          @Suty Thank you 🙏🏻

          1 Reply Last reply Reply Quote 1
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