I purchased your application as a one-time lifetime license via the App Store, but my subscription status is being displayed incorrectly in my account settings.

Mert Can ASRAK

Dear Windy Support Team,
I purchased your application as a one-time lifetime license via the App Store, but my subscription status is being displayed incorrectly in my account settings.

Account Email: asrakmertcan@gmail.com
Purchase Type: One-Time / Lifetime License (App Store)
Incorrect Expiration Date Shown: December 14, 2026
My account settings show an annual subscription expiry date of December 14, 2026, which does not match my purchase type. As this was a one-time purchase, I kindly request that my license status be updated to "Lifetime".
I have the official App Store invoice (receipt) proving the transaction was a "One-Time Payment", and I can provide it immediately upon your request or when you respond to my query.
Could you please check my license status and make the necessary correction?
Thank you for your attention.
Sincerely,
Mert Can ASRAK

Suty

@Mert-Can-ASRAK Hi there, we have never offered any lifetime purchases in Windy.com. You probably purchased one-time purchase for a year without any auto-renewal.