Subscription Query

[wynandventer]

Hi there. I have paid my subscription. The App / Website still asks me to upgrade to Premium. Username: wynandventer

Thank you.
mail4wynand@mweb.co.za
mwscript@mweb.co.za
+27828780577

[Suty]

Hello @wynandventer,

I can see that your account does not have Premium access.
You will need to restore your purchase by following the steps below:

1. Open the Windy.com mobile app and log in with your account
2. Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.
Let me know if you need further assistance.