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    Radar & Satellite display issues

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    • G Offline
      Geo21
      last edited by

      When viewing either radar or satellite views on a map of Australia and then attempting to move the map or expanding the view the map area goes black & freezes. The only way to resolve the issue is to exit the app & reload. Other map views such as temperature, wind etc don't have this issue. I'm using a Motorola g54 phone with Android V15

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Online
        Suty Windy Staff @Geo21
        last edited by

        @Geo21 Hello, could be possible to record this behavior?

        ErichiggsE G 2 Replies Last reply Reply Quote 0
        • Raphael PettersR Offline
          Raphael Petters | Premium
          last edited by Raphael Petters

          I am experiencing the same issue described earlier.
          The problem started at least two days ago and is occurring on my device, which is a Motorola G73.

          1 Reply Last reply Reply Quote 0
          • BoobrowskyB Offline
            Boobrowsky | Premium
            last edited by

            Hi i got informed just now of new rendering method for radar maps and now I can not download any data not even map on radar page. It just shows blank white window and information that data is not available for this area.. nothing. And I'm pretty sure I'm over central Europe by City names being only downloaded data set . Pretty annoying since I pay for this app mostly to get this exact feature and I can not even opt out of this testing so I can not see data that I need now for my work safety 😟

            1 Reply Last reply Reply Quote 0
            • C PilsnerC Offline
              C Pilsner
              last edited by

              I have been experiencing the same issue for a while now. Using a pixel 10 pro on both web and the app. Here are the 2 error logs that are generated:

              {
              "errorID": "canvas-context-is-lost",
              "overlay": "radar",
              "runningPhase": "3_redrawFinished",
              "timestamp": 1766928014905,
              "runningMinutes": 0,
              "type": "customLogError",
              "msg": "Canvas context is lost",
              "url": "https://app-webview.windy.com/#?radar,43.453,-80.472,5",
              "ver": "48.0.2",
              "target": "mobile",
              "platform": "android",
              "device": "mobile",
              "latestBcast": "bcast: glContextLost (50ms ago at 1766928014855)
              radar: close (49ms ago at 1766928014856)
              radar: loaded (48ms ago at 1766928014857)
              radar: loaded (47ms ago at 1766928014858)
              store: mapLibrary leaflet (12ms ago at 1766928014893)",
              "network": {
              "downlink": 9.2,
              "downlinkMax": null,
              "effectiveType": "4g",
              "rtt": 0,
              "saveData": false,
              "type": "wifi"
              },
              "module": "glTileRenderer"
              }

              {
              "errorID": "failed-to-call-glcontextlost",
              "overlay": "radar",
              "runningPhase": "3_redrawFinished",
              "timestamp": 1766928014908,
              "runningMinutes": 0,
              "type": "customLogError",
              "msg": "Failed to call glContextLost",
              "url": "https://app-webview.windy.com/#?radar,43.453,-80.472,5",
              "ver": "48.0.2",
              "target": "mobile",
              "platform": "android",
              "device": "mobile",
              "latestBcast": "radar: loaded (51ms ago at 1766928014857)
              radar: loaded (50ms ago at 1766928014858)
              store: mapLibrary leaflet (15ms ago at 1766928014893)
              bcast: glContextLost (1ms ago at 1766928014907)
              radar: close (1ms ago at 1766928014907)",
              "network": {
              "downlink": 9.2,
              "downlinkMax": null,
              "effectiveType": "4g",
              "rtt": 0,
              "saveData": false,
              "type": "wifi"
              },
              "module": "Evented",
              "stack": "TypeError: Cannot read properties of undefined (reading 'painter')
              at bn (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/radar-plus.js:1:297272)
              at nt.w (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/radar-plus.js:1:305694)
              at nt.emit (https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:17479)
              at https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:255316",
              "extra": {
              "data": []
              }
              }

              1 Reply Last reply Reply Quote 0
              • ErichiggsE Offline
                Erichiggs @Suty | Premium
                last edited by

                @Suty Video of the issue on a Pixel 10 Pro
                https://photos.app.goo.gl/LK9bd52PBzHuxc6f7

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Online
                  Suty Windy Staff @Erichiggs
                  last edited by

                  @Erichiggs Thank you for the video. We already have some material and will investigate it further on our end. Thank you for your patience.

                  1 Reply Last reply Reply Quote 0
                  • adancauA Offline
                    adancau | Premium
                    last edited by

                    Some errors on mine:

                    {
                    "errorID": "appsflyer-init-failed",
                    "overlay": "radar",
                    "runningPhase": "2_dependenciesResolved",
                    "timestamp": 1767123461217,
                    "runningMinutes": 0,
                    "type": "customLogError",
                    "msg": "AppsFlyer init failed",
                    "url": "https://app-webview.windy.com/",
                    "ver": "48.0.2",
                    "target": "mobile",
                    "platform": "android",
                    "device": "mobile",
                    "latestBcast": "bcast: rqstOpen startup-pin2hp (111ms ago at 1767123461106)
                    idb: _nativeSync (30ms ago at 1767123461187)
                    bcast: paramsChanged (25ms ago at 1767123461192)
                    bcast: leaflet-paramsChanged (25ms ago at 1767123461192)
                    store: visibleProducts (21ms ago at 1767123461196)",
                    "network": {
                    "downlink": 9,
                    "downlinkMax": null,
                    "effectiveType": "4g",
                    "rtt": 0,
                    "saveData": false,
                    "type": "wifi"
                    },
                    "module": "AppsFlyer",
                    "stack": "Error
                    at returnResult (:947:32)
                    at win.androidBridge.onmessage (:922:21)"
                    }

                    {
                    "errorID": "canvas-context-is-lost",
                    "overlay": "radar",
                    "runningPhase": "3_redrawFinished",
                    "timestamp": 1767123723923,
                    "runningMinutes": 4,
                    "type": "customLogError",
                    "msg": "Canvas context is lost",
                    "url": "https://app-webview.windy.com/#?radar,55.912,17.886,5",
                    "ver": "48.0.2",
                    "target": "mobile",
                    "platform": "android",
                    "device": "mobile",
                    "latestBcast": "CompositeManager-webgl-radar-ptype: frame-loaded (94ms ago at 1767123723829)
                    bcast: glContextLost (46ms ago at 1767123723877)
                    radar: close (46ms ago at 1767123723877)
                    store: mapCoords (12ms ago at 1767123723911)
                    store: mapLibrary leaflet (9ms ago at 1767123723914)",
                    "network": {
                    "downlink": 9,
                    "downlinkMax": null,
                    "effectiveType": "4g",
                    "rtt": 0,
                    "saveData": false,
                    "type": "wifi"
                    },
                    "module": "glTileRenderer"
                    }

                    {
                    "errorID": "failed-to-call-glcontextlost",
                    "overlay": "radar",
                    "runningPhase": "3_redrawFinished",
                    "timestamp": 1767123723925,
                    "runningMinutes": 4,
                    "type": "customLogError",
                    "msg": "Failed to call glContextLost",
                    "url": "https://app-webview.windy.com/#?radar,55.912,17.886,5",
                    "ver": "48.0.2",
                    "target": "mobile",
                    "platform": "android",
                    "device": "mobile",
                    "latestBcast": "radar: close (48ms ago at 1767123723877)
                    store: mapCoords (14ms ago at 1767123723911)
                    store: mapLibrary leaflet (11ms ago at 1767123723914)
                    bcast: glContextLost (1ms ago at 1767123723924)
                    radar: close (1ms ago at 1767123723924)",
                    "network": {
                    "downlink": 9,
                    "downlinkMax": null,
                    "effectiveType": "4g",
                    "rtt": 0,
                    "saveData": false,
                    "type": "wifi"
                    },
                    "module": "Evented",
                    "stack": "TypeError: Cannot read properties of undefined (reading 'painter')
                    at bn (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/radar-plus.js:1:297272)
                    at nt.w (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/radar-plus.js:1:305694)
                    at nt.emit (https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:17479)
                    at https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:255316",
                    "extra": {
                    "data": []
                    }
                    }

                    {
                    "errorID": "canvas-context-creation-error-web-page-caused-context-loss",
                    "overlay": "temp",
                    "runningPhase": "3_redrawFinished",
                    "timestamp": 1767123837747,
                    "runningMinutes": 6,
                    "type": "customLogError",
                    "msg": "Canvas context creation error: Web page caused context loss and was blocked",
                    "url": "https://app-webview.windy.com/#/menu?radar,55.541,18.677,5",
                    "ver": "48.0.2",
                    "target": "mobile",
                    "platform": "android",
                    "device": "mobile",
                    "latestBcast": "store: overlay temp (166ms ago at 1767123837581)
                    bcast: paramsChanged (64ms ago at 1767123837683)
                    bcast: leaflet-paramsChanged (64ms ago at 1767123837683)
                    radar: close (61ms ago at 1767123837686)
                    bcast: pluginClosed radar-plus (61ms ago at 1767123837686)",
                    "network": {
                    "downlink": 9,
                    "downlinkMax": null,
                    "effectiveType": "4g",
                    "rtt": 0,
                    "saveData": false,
                    "type": "wifi"
                    },
                    "module": "CanvasLayer"
                    }

                    {
                    "errorID": "unspecified-error-in-createglstuff",
                    "overlay": "temp",
                    "runningPhase": "3_redrawFinished",
                    "timestamp": 1767123837751,
                    "runningMinutes": 6,
                    "type": "customLogError",
                    "msg": "unspecified error in createGlStuff",
                    "url": "https://app-webview.windy.com/#/menu?radar,55.541,18.677,5",
                    "ver": "48.0.2",
                    "target": "mobile",
                    "platform": "android",
                    "device": "mobile",
                    "latestBcast": "store: overlay temp (170ms ago at 1767123837581)
                    bcast: paramsChanged (68ms ago at 1767123837683)
                    bcast: leaflet-paramsChanged (68ms ago at 1767123837683)
                    radar: close (65ms ago at 1767123837686)
                    bcast: pluginClosed radar-plus (65ms ago at 1767123837686)",
                    "network": {
                    "downlink": 9,
                    "downlinkMax": null,
                    "effectiveType": "4g",
                    "rtt": 0,
                    "saveData": false,
                    "type": "wifi"
                    },
                    "module": "GlParticles",
                    "stack": "TypeError: Cannot read properties of null (reading 'canvas')
                    at Em (https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:254976)
                    at xm.create (https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:257076)
                    at n.createGlStuff (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/gl-particles.js:1:5190)
                    at n.onCreateCanvas (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/gl-particles.js:1:16976)
                    at n.onAdd (https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:32675)
                    at n._layerAdd (https://app-webview.windy.com/js/leaflet140_patched_tileLayer.v18.js:6:64427)
                    at n.whenReady (https://app-webview.windy.com/js/leaflet140_patched_tileLayer.v18.js:6:42431)
                    at n.addLayer (https://app-webview.windy.com/js/leaflet140_patched_tileLayer.v18.js:6:64802)
                    at n.addTo (https://app-webview.windy.com/v/48.0.2.mob.ada7/mobile.js:1:31721)
                    at Module.y (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/gl-particles.js:1:17689)"
                    }

                    {
                    "errorID": "uncaught-typeerror-cannot-read-properties-of-null-reading",
                    "overlay": "temp",
                    "runningPhase": "3_redrawFinished",
                    "timestamp": 1767123837804,
                    "runningMinutes": 6,
                    "type": "error",
                    "msg": "Uncaught TypeError: Cannot read properties of null (reading 'viewport')",
                    "url": "https://app-webview.windy.com/#/menu?radar,55.541,18.677,5",
                    "ver": "48.0.2",
                    "target": "mobile",
                    "platform": "android",
                    "device": "mobile",
                    "latestBcast": "bcast: paramsChanged (121ms ago at 1767123837683)
                    bcast: leaflet-paramsChanged (121ms ago at 1767123837683)
                    radar: close (118ms ago at 1767123837686)
                    bcast: pluginClosed radar-plus (118ms ago at 1767123837686)
                    bcast: redrawFinished (17ms ago at 1767123837787)",
                    "network": {
                    "downlink": 9,
                    "downlinkMax": null,
                    "effectiveType": "4g",
                    "rtt": 0,
                    "saveData": false,
                    "type": "wifi"
                    },
                    "script": "gl-particles.js",
                    "line": 1,
                    "col": 14585,
                    "stack": "TypeError: Cannot read properties of null (reading 'viewport')
                    at n.updateFrame (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/gl-particles.js:1:14585)
                    at v (https://app-webview.windy.com/v/48.0.2.mob.ada7/plugins/gl-particles.js:1:321)"
                    }

                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      Geo21 @Suty
                      last edited by

                      @Suty No real need for a video! I simply load a map page, zoom into the area required then add the radar layer. All OK at this point. As soon as I press the arrow button to see the radar playback movement the screen immediately goes black with just town names showing in white on the black background. The only way out is to exit the app.

                      1 Reply Last reply Reply Quote 1
                      • SutyS Online
                        Suty Windy Staff
                        last edited by

                        Hello there, we already fixed this issue and there is an updated version 48.0.5 available in Google Play. Please download this latest version and let us know about the result.

                        1 Reply Last reply Reply Quote 0
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