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    Outage of data in China

    Scheduled Pinned Locked Moved Bug Reports
    19 Posts 10 Posters 347 Views
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    • 阳 Offline
      阳 杨 5 | Premium
      last edited by

      app can not display anything

      1 Reply Last reply Reply Quote 1
      • 长 Offline
        长白山天气讲解员 | Premium
        last edited by

        The APP cannot be loggde in
        The website cannot be connected
        What time can it be repaired?

        Q 1 Reply Last reply Reply Quote 1
        • . 一个笔画两个字. Offline
          . 一个笔画两个字
          last edited by

          Interface is grey, all the features have no reaction, but it is WiFi connected
          This issue has been like two days and I still can't use the app

          Good

          1 Reply Last reply Reply Quote 0
          • Q Offline
            qixing @长白山天气讲解员 | Premium
            last edited by

            @长白山天气讲解员 The website cannot be accessed using a Chinese IP address

            长 1 Reply Last reply Reply Quote 0
            • 鼠 Offline
              鼠 鼠
              last edited by

              一切都不能被展示出来。

              1 Reply Last reply Reply Quote 0
              • 银 Offline
                银祚圣宣圣皇帝 | Premium
                last edited by

                I can't access pc website, ios or android app since the latest version, unless I set up an VPN.

                I understand there is stupid internet control in China, however, this app used not be impacted before.

                鼠 1 Reply Last reply Reply Quote 2
                • 鼠 Offline
                  鼠 鼠 @银祚圣宣圣皇帝
                  last edited by

                  @银祚圣宣圣皇帝 It's disgusting. I don't understand why even a meteorological software can't tolerate it.

                  1 Reply Last reply Reply Quote 1
                  • Steven FuS Offline
                    Steven Fu
                    last edited by

                    Hello,I found that I cannot opened my APP and used it successfully, My location is in China. Please kindly check what’s the problem.

                    1 Reply Last reply Reply Quote 1
                    • 长 Offline
                      长白山天气讲解员 @qixing | Premium
                      last edited by

                      @qixing The website won't open on the computer either.

                      1 Reply Last reply Reply Quote 0
                      • fuleyouleF Offline
                        fuleyoule | Premium
                        last edited by

                        在山东和其他部分省份也出现了这个情况

                        1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff
                          last edited by

                          Hello there, we already forwarded this issue for further investigation to colleagues on our end. I will keep you informed, as soon as we get more info.

                          Steven FuS 1 Reply Last reply Reply Quote 1
                          • SutyS Suty referenced this topic
                          • Steven FuS Offline
                            Steven Fu @Suty
                            last edited by

                            @Suty Ok,thanks Suty.I will be standby. Actually I’m a meteorologist and this problem has a big influence on my daily work.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • 王增柯王 Offline
                              王增柯
                              last edited by

                              In China, the file "https://api.windy.com/assets/map-forecast/libBoot.js" for accessing Windy cannot be accessed. Without using a VPN, it is still possible to use it normally on December 29th.

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @Steven Fu
                                last edited by

                                @Steven-Fu Hello, colleagues found the cause and it should be fixed in a few tenths of minutes.

                                Steven FuS 王增柯王 鼠 3 Replies Last reply Reply Quote 0
                                • SutyS Offline
                                  Suty Windy Staff @王增柯
                                  last edited by

                                  @王增柯 It should be related to this issue, so I merged your post to this topic.

                                  王增柯王 1 Reply Last reply Reply Quote 1
                                  • Steven FuS Offline
                                    Steven Fu @Suty
                                    last edited by

                                    @Suty Hi!Thanks for your work! The APP work now! 😀

                                    1 Reply Last reply Reply Quote 1
                                    • 王增柯王 Offline
                                      王增柯 @Suty
                                      last edited by

                                      @Suty Ok,thanks Suty.I will be standby. Actually I’m a meteorologist and this problem has a big influence on my daily work.

                                      1 Reply Last reply Reply Quote 1
                                      • 王增柯王 Offline
                                        王增柯 @Suty
                                        last edited by

                                        @Suty Hi!Thanks for your work! It is now functioning properly.

                                        1 Reply Last reply Reply Quote 1
                                        • 鼠 Offline
                                          鼠 鼠 @Suty
                                          last edited by

                                          @Suty Thanks

                                          1 Reply Last reply Reply Quote 1
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