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    Outage of data in China

    Scheduled Pinned Locked Moved Bug Reports
    19 Posts 10 Posters 1.0k Views
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    • 长 Offline
      长白山天气讲解员 | Premium
      last edited by

      The APP cannot be loggde in
      The website cannot be connected
      What time can it be repaired?

      Q 1 Reply Last reply Reply Quote 1
      • . 一个笔画两个字. Offline
        . 一个笔画两个字
        last edited by

        Interface is grey, all the features have no reaction, but it is WiFi connected
        This issue has been like two days and I still can't use the app

        Good

        1 Reply Last reply Reply Quote 0
        • Q Offline
          qixing @长白山天气讲解员 | Premium
          last edited by

          @长白山天气讲解员 The website cannot be accessed using a Chinese IP address

          长 1 Reply Last reply Reply Quote 0
          • 鼠 Offline
            鼠 鼠
            last edited by

            一切都不能被展示出来。

            1 Reply Last reply Reply Quote 0
            • 银 Offline
              银祚圣宣圣皇帝 | Premium
              last edited by

              I can't access pc website, ios or android app since the latest version, unless I set up an VPN.

              I understand there is stupid internet control in China, however, this app used not be impacted before.

              鼠 1 Reply Last reply Reply Quote 2
              • 鼠 Offline
                鼠 鼠 @银祚圣宣圣皇帝
                last edited by

                @银祚圣宣圣皇帝 It's disgusting. I don't understand why even a meteorological software can't tolerate it.

                1 Reply Last reply Reply Quote 1
                • Steven FuS Offline
                  Steven Fu
                  last edited by

                  Hello,I found that I cannot opened my APP and used it successfully, My location is in China. Please kindly check what’s the problem.

                  1 Reply Last reply Reply Quote 1
                  • 长 Offline
                    长白山天气讲解员 @qixing | Premium
                    last edited by

                    @qixing The website won't open on the computer either.

                    1 Reply Last reply Reply Quote 0
                    • fuleyouleF Offline
                      fuleyoule | Premium
                      last edited by

                      在山东和其他部分省份也出现了这个情况

                      1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff
                        last edited by

                        Hello there, we already forwarded this issue for further investigation to colleagues on our end. I will keep you informed, as soon as we get more info.

                        Steven FuS 1 Reply Last reply Reply Quote 1
                        • SutyS Suty referenced this topic on
                        • Steven FuS Offline
                          Steven Fu @Suty
                          last edited by

                          @Suty Ok,thanks Suty.I will be standby. Actually I’m a meteorologist and this problem has a big influence on my daily work.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • 王增柯王 Offline
                            王增柯
                            last edited by

                            In China, the file "https://api.windy.com/assets/map-forecast/libBoot.js" for accessing Windy cannot be accessed. Without using a VPN, it is still possible to use it normally on December 29th.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS Offline
                              Suty Windy Staff @Steven Fu
                              last edited by

                              @Steven-Fu Hello, colleagues found the cause and it should be fixed in a few tenths of minutes.

                              Steven FuS 王增柯王 鼠 3 Replies Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @王增柯
                                last edited by

                                @王增柯 It should be related to this issue, so I merged your post to this topic.

                                王增柯王 1 Reply Last reply Reply Quote 1
                                • Steven FuS Offline
                                  Steven Fu @Suty
                                  last edited by

                                  @Suty Hi!Thanks for your work! The APP work now! 😀

                                  1 Reply Last reply Reply Quote 1
                                  • 王增柯王 Offline
                                    王增柯 @Suty
                                    last edited by

                                    @Suty Ok,thanks Suty.I will be standby. Actually I’m a meteorologist and this problem has a big influence on my daily work.

                                    1 Reply Last reply Reply Quote 1
                                    • 王增柯王 Offline
                                      王增柯 @Suty
                                      last edited by

                                      @Suty Hi!Thanks for your work! It is now functioning properly.

                                      1 Reply Last reply Reply Quote 1
                                      • 鼠 Offline
                                        鼠 鼠 @Suty
                                        last edited by

                                        @Suty Thanks

                                        1 Reply Last reply Reply Quote 1
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