Outage of data in China

. 一个笔画两个字

Interface is grey, all the features have no reaction, but it is WiFi connected
This issue has been like two days and I still can't use the app

qixing

@长白山天气讲解员 The website cannot be accessed using a Chinese IP address

鼠鼠

一切都不能被展示出来。

银祚圣宣圣皇帝

I can't access pc website, ios or android app since the latest version, unless I set up an VPN.

I understand there is stupid internet control in China, however, this app used not be impacted before.

鼠鼠

@银祚圣宣圣皇帝 It's disgusting. I don't understand why even a meteorological software can't tolerate it.

Steven Fu

Hello,I found that I cannot opened my APP and used it successfully, My location is in China. Please kindly check what’s the problem.

长白山天气讲解员

@qixing The website won't open on the computer either.

fuleyoule

在山东和其他部分省份也出现了这个情况

Suty

Hello there, we already forwarded this issue for further investigation to colleagues on our end. I will keep you informed, as soon as we get more info.

Steven Fu

@Suty Ok,thanks Suty.I will be standby. Actually I’m a meteorologist and this problem has a big influence on my daily work.

王增柯

In China, the file "https://api.windy.com/assets/map-forecast/libBoot.js" for accessing Windy cannot be accessed. Without using a VPN, it is still possible to use it normally on December 29th.

Suty

@Steven-Fu Hello, colleagues found the cause and it should be fixed in a few tenths of minutes.

Suty

@王增柯 It should be related to this issue, so I merged your post to this topic.

Steven Fu

@Suty Hi!Thanks for your work! The APP work now! 😀

王增柯

@Suty Ok,thanks Suty.I will be standby. Actually I’m a meteorologist and this problem has a big influence on my daily work.

王增柯

@Suty Hi!Thanks for your work! It is now functioning properly.

鼠鼠

@Suty Thanks