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    Premium Subscription not reflected on my Account.

    Scheduled Pinned Locked Moved Bug Reports
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    • Bruno 83076b23-485c-435d-95c1-40a06368a694B Offline
      Bruno 83076b23-485c-435d-95c1-40a06368a694 | Premium
      last edited by

      Hi,

      I have recently purchased a premium subscription but it doesn't seem to change my access to any premium features.

      I get a message thanking me for the subscription but requesting a sign in (despite already being signed in), once I sign in again it keeps me on an endless loop.

      8c01a27b-e167-4637-a07a-7009ba351102-image.png

      I have tried logging in via email and my good account - both under the same emails as my subscription. Is there a way around this?

      Thank you!
      Bruno

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      • idefix37I idefix37 marked this topic as a regular topic on
      • tuzhovetsT Offline
        tuzhovets | Premium
        last edited by

        Hi, I have the same issue, please advise.

        1 Reply Last reply Reply Quote 0
        • SutyS Online
          Suty Windy Staff
          last edited by

          @bruno-83076b23-485c-435d-95c1-40a06368a694 @tuzhovets
          Could you please try to clear the cache of the browser and try to restore the purchase once again?

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