Enable to login on android

[didierco]

Bonjour,
I've purchase the premium version, it works perfectly on my laptop. After having installed the app on my android Samsung smartphone, it is not possible to connect, I've the error message: "Login failed. invalid email or password"...
I change the password , same error.
Could you help me?
Thank's a lot
Didier

[idefix37]

@didierco
Bonjour,
To activate Premium on your mobile phone, you need to login with the same account credentials like the ones on your laptop (email and password).
I hope you have the right app on your phone, that is, the Windy.com app with a red logo.

[didierco]

@idefix37 Thank you for your answer but yes the email address and password are similar on both...

[idefix37]

@didierco And do you confirm that you use the right app on your phone?
By the way did you send this post via your laptop or via your phone?

[didierco]

@idefix37 I found the problem, It was a space at the begining of the password field....
Thank's for your help
Didier