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    Can't login to my normal premium account

    Scheduled Pinned Locked Moved Bug Reports
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    • EldrainE Offline
      Eldrain
      last edited by

      Hi guys.
      Looks like my two Gmail accounts have been merged.
      Usually I use oisopn@gmail.com with Bruce Dickinson on the profile pic. With premium!
      Now everytime I login I have an I user pic which is from my Ilya.osver@gmail.com account wich I don't have but it was created automatically when I login via Google.
      Can't restore purchases.
      Can't find prove cause I was paying via Google store many many years ago.
      So help?
      Thanks)

      P. S. Love ur app

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Online
        Suty Windy Staff @Eldrain
        last edited by

        @Eldrain Hello, if you have our subscription still active, you should see the subscription in your Google Play. I checked both accounts and there is no Premium at all in any of these two.

        EldrainE 1 Reply Last reply Reply Quote 0
        • EldrainE Offline
          Eldrain @Suty
          last edited by

          @Suty thank you for your answer.
          Have I ever had? Maybe I had for one year. But I am pretty sure I had unlimited.
          Maybe I just used some other email.
          I will look forward for some evidence.
          Thanks a lot.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Online
            Suty Windy Staff @Eldrain
            last edited by

            @Eldrain To be on the same page, we have never offered any lifetime purchase in Windy.com. We offer annual subscription for a year with active auto-renewal and then purchase for a year without any commitments.

            1 Reply Last reply Reply Quote 0
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