no premium after paying
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it was purchased on my phone. i have two email addresses svtao37@gmail.com and mickeyh@bigpond.net.au
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@Tao37 Okay, mobile device, but which platform? Do you use Android or iOS?
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Android play store
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ok so should i take this up with paypal and try and get a refund. and how do i stop the subscription from taking another payment when its due
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@Tao37 I would like to help you, but I need the email from your end. If you are charged via Google Play, you should be able to see the subscription in your Google Play account.
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what email do you mean. i have not received anything from windy.
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@Tao37 Hi, you mentioned you purchased our Premium via Google Play. To purchase anything on Google Play, you need to use certain email address in the account there. I need this email from you, so I can find the purchase.
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all i did was follow the instructions from windy site after clicking on the offer. there was no email just redirection to pay pal. I am not going to worry anymore about it , just been a waste of money
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@Tao37 Hello, I found your purchase finally after some research on our end. I decided to refund the purchase for you, since you were not able to use it and few months were already gone. If you decide to purchase a new one and we would appreciate it, please do that in your logged account, so the Premium is assigned immediately and automatically.
