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    Switch API subscription to other user

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    • Kazuaki TsutsuiK Offline
      Kazuaki Tsutsui
      last edited by

      Currently have an active API subscription. Due to a change in the PIC, would like to transfer the contract.
      Is it possible to change the billing administrator while keeping the existing conditions, such as the API key, unchanged?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Kazuaki Tsutsui
        last edited by

        @Kazuaki-Tsutsui Hello, we cannot manually change this on our end. However, I checked your tier and you should be renewed next month, so we can cancel this renewal and then you can purchase a new Profi tier of our API, with the new details.

        Please let me know.

        Kazuaki TsutsuiK 1 Reply Last reply Reply Quote 0
        • Kazuaki TsutsuiK Offline
          Kazuaki Tsutsui @Suty
          last edited by

          @Suty hi, thank you for the reply. It sounds like it would be better to switch the account as part of this renewal as well. I’ll check with the team on our side.

          1 Reply Last reply Reply Quote 1
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