THE MAP OVER THE MEDITERRANEAN IS HAVING ISSUES

[Eloy Herrero Gimeno]

Hey users! morning!

The map in my region (MED) is not working anymore. I attach the screen capture. I would I appreciate someone explaining these issues, from the app staff or from users community. I need to prepare a passage plan and at the momento I'm blind.

I tried to get the zoom in, to change layers, to logout and login again and I could not solve the issues.

Thanks!!!

[idefix37]

@Eloy-Herrero-Gimeno
Hi,
Can you provide more information about your device, its OS version, and the browser you are using?

[Canne]

@Eloy-Herrero-Gimeno I have had this behavior occasionally after computer was put in power save mode. Reloading the page restores. Search how to do that for your browser. Maybe cmd+R.

[Suty]

@Canne Since you mentioned power save mode. Our app is using certain tech for the visualization of the map and these can be blocked by the power save mode. To be sure that Windy.com works 100%, I would recommend not using any custom mode on your device.

[Canne]

Thanks, @Suty, that's what I thought also. Maybe @Eloy-Herrero-Gimeno can confirm us how his problem was resolved (?) and/or UNCAP the alarming title... 😊