I changed my phone and can't use windy premium (nor the apps itself) anymore
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My prev phone unfortunately drowned and I changed my phone but windy app is not working I bought the yearly sub on my other phone. In google play it shows that i have subscription for the app but i cant reach it through the app
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@Mehmet-Çelik-17 Hello there, our Premium is standardly assigned to the account, so the new phone shouldn't have any effect on this.
I found your subscription on the end of Google Play and your Premium is assigned to an account under email address me*****0@hotmail.com, so you need to access this one to get your Premium.
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@Suty is there any chance for you to tell me what that hotmail is? When I lost the previous phone I also lost my ability to access that mail adress fully. Or is there a way to transfer the premium subscripton to the adress I am using now?
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@Mehmet-Çelik-17 Please contact support@windy.com with all this info, so we can help you more effectively.
