Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Update caused problem

    Scheduled Pinned Locked Moved Bug Reports
    18 Posts 8 Posters 532 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Bulent BilgicB Offline
      Bulent Bilgic | Premium
      last edited by

      My mobile is Samsung Galaxy A52S 5G with Android ver.14 UI 6.1 and I am premium user and using Windy a couple of times every day.
      After windy update on 25 Feb, evening, this morning, I can not use the app at all. It starts at the beginning together with flashing screen and later after some tapping on the screen, the app freezes at all or it starts normal at the beginning showing my home region whether but when I tapped the upper daily whether showing section, it starts to fast flash again and ends up at either freezing or shut off itself.

      JohnPiepersJ 1 Reply Last reply Reply Quote 2
      • JohnPiepersJ Offline
        JohnPiepers @Bulent Bilgic | Premium
        last edited by JohnPiepers

        @Bulent-Bilgic
        I reported this too as a bug in the UI when the airports layer is active.

        Android 14

        JPS

        JPS

        Bulent BilgicB 1 Reply Last reply Reply Quote 1
        • Bulent BilgicB Offline
          Bulent Bilgic @JohnPiepers | Premium
          last edited by

          @JohnPiepers
          Thanks for your support. I have already seen and supported your entry.
          I have been using airports layers for months without any problem. So, the last update caused the problem on my side. Also I thought it could help the developers to know the Android version by thinking that it could make a difference on the performance. I also uninstalled and installed the app but nothing changed.

          schilpatS 1 Reply Last reply Reply Quote 0
          • schilpatS Offline
            schilpat Windy Staff @Bulent Bilgic | Premium
            last edited by

            @Bulent-Bilgic Hi, thank you for the report. Could you send us screen recording of the app? We never saw this kind of error, so it could help us understand it. Thank you!

            Bulent BilgicB Dennis van MarenD 3 Replies Last reply Reply Quote 0
            • Bulent BilgicB Offline
              Bulent Bilgic @schilpat | Premium
              last edited by

              @schilpat

              As I said I have been using airport layer for months without any problem but after last update on Windy on 25 th,Feb., it started with flashing screen and later ended up with frozen Windy screen. There was no other problem on the phone other than this. But, today, I discovered that when I removed the airport layer, the problem solved and Windy was normal again. To check it, I activated the airport layer and the problem again started and I removed the airport layer and now everything normal, as it should be. I can use it on this way, but I wanted to inform you on the last situation. Thank you for all your efforts.

              1 Reply Last reply Reply Quote 0
              • Dennis van MarenD Offline
                Dennis van Maren | Premium
                last edited by

                I recognize this problem. Have the same issue on Android with Samsung a52. Since update app has problems. Screen flashes and app doesn't work.
                Normally perfect app but cannot use it atm.alt text

                1 Reply Last reply Reply Quote 1
                • Dennis van MarenD Offline
                  Dennis van Maren @schilpat | Premium
                  last edited by

                  @schilpat
                  Not sure if you did receive an Screencapture: alt text

                  I have the same problem ob Samsung a52 5g
                  Android 14 One UI 6.1

                  idefix37I 1 Reply Last reply Reply Quote 0
                  • idefix37I Offline
                    idefix37 Sailor Moderator @Dennis van Maren
                    last edited by

                    @Dennis-van-Maren
                    To simply post a screenshot

                    6460942A-2C6B-4DC3-985E-5E06D81ECAB1.jpeg

                    Dennis van MarenD 1 Reply Last reply Reply Quote 0
                    • Dennis van MarenD Offline
                      Dennis van Maren @idefix37 | Premium
                      last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • Dennis van MarenD Offline
                        Dennis van Maren | Premium
                        last edited by

                        Do not have enough privileges for that...

                        idefix37I 1 Reply Last reply Reply Quote 0
                        • idefix37I Offline
                          idefix37 Sailor Moderator @Dennis van Maren
                          last edited by idefix37

                          @Dennis-van-Maren
                          Really ? I’m quite sure that every user can use it. You don’t need special rights.

                          Dennis van MarenD 1 Reply Last reply Reply Quote 0
                          • Dennis van MarenD Offline
                            Dennis van Maren @idefix37 | Premium
                            last edited by

                            @idefix37 good morning, i can send a screenshot but no videocaptures. A screenshot doesn't show the problem.

                            idefix37I 1 Reply Last reply Reply Quote 1
                            • idefix37I Offline
                              idefix37 Sailor Moderator @Dennis van Maren
                              last edited by

                              @Dennis-van-Maren
                              OK
                              Hope the Windy staff can analyse your video.

                              1 Reply Last reply Reply Quote 0
                              • Νίκος ΕφετζήςΝ Offline
                                Νίκος Εφετζής
                                last edited by

                                Android user, POCO X3. Longtime user without major issues but after last update i can not use the app anymore. I got the same flickering and frozen image on startup and can't do anything. After some tapping on screen the app just crashes. I have a screen recording but can't upload it here to show exactly how it looks.

                                1 Reply Last reply Reply Quote 0
                                • Bulent BilgicB Offline
                                  Bulent Bilgic @schilpat | Premium
                                  last edited by

                                  @schilpat
                                  As @dennis-van-maren reply to @idefix37 above, I can take a screenshot but since it shows a static screen it does not make any help. I need a screen video while flickering but since I dont have any other camera than the mobile itself, I can not take a screen video and send it to you. Maybe some other people can help on this point.

                                  1 Reply Last reply Reply Quote 0
                                  • b-mag1B Offline
                                    b-mag1 | Premium
                                    last edited by b-mag1

                                    I have the same problem. A52. Deletede cashe and data then opened again works fine initially then begins glitching again.

                                    1 Reply Last reply Reply Quote 1
                                    • Νίκος ΕφετζήςΝ Offline
                                      Νίκος Εφετζής
                                      last edited by

                                      The problem stil persists. I found that it's present when the airports are preselected to be shown on the map. If you clean all memory, re open the app and keep airports de-selected, the app works. But airports are crucial for me and i guess many others since the app is used by many aviation related users. Can you please provide a fix ?

                                      SutyS 1 Reply Last reply Reply Quote 0
                                      • SutyS Offline
                                        Suty Windy Staff @Νίκος Εφετζής
                                        last edited by

                                        @Νίκος-Εφετζής Hello, we are working on the solution and fix of this issue. Thank you for your patience.

                                        1 Reply Last reply Reply Quote 2
                                        • First post
                                          Last post
                                        Windy Community  |  Powered by excellent NodeBB
                                        Terms of Use     Privacy Policy     Windy.com