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    Problems with model data

    Scheduled Pinned Locked Moved Solved System Status
    15 Posts 7 Posters 1.3k Views 2 Watching
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    • mravan200M Offline
      mravan200 @TZ | Premium
      last edited by

      @TZ Thank you! Glad you are aware of the issue

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      • TZT Offline
        TZ Windy Staff
        last edited by TZ

        We found where is the problem, but it takes a while to restore the data.

        Quick fix will be: serving at least the older forecast. Question of 10-30 minutes.

        Final solution: restoring the dameged forecasts - this will take 1-2 hours.

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        • هليل Shmه Offline
          هليل Shm Clima España @TZ | Premium
          last edited by

          @TZ Subject: Request for Higher Update Frequency (Sub-2h) for Middle East Data
          Dear Windy Team,
          I am a regular user of your platform in the Middle East, and I truly appreciate the high-quality visualization and tools you provide.
          However, to ensure maximum accuracy for our region, we have noticed a significant need for more frequent data updates—specifically, intervals of less than two hours. The atmospheric dynamics in the Middle East can change rapidly, and having access to near real-time updates (similar to the high-resolution models available in Europe or North America) would greatly enhance safety and planning for local users.
          Could you please consider integrating higher-frequency data feeds or local high-resolution models for the Middle East?
          Thank you for your continuous efforts in improving global weather data.IMG_7718.jpeg

          TZT 1 Reply Last reply Reply Quote 0
          • TZT Offline
            TZ Windy Staff @هليل Shm
            last edited by

            Dear @هليل-Shm your request is unrelated to this topic. Please open the new one in the section "Feedback and Suggestions". Short answer to your question: we are trying to provide all model runs. It is not possible to serve models with 2-hour frequency when they are calculated 4 times a day. If there is a "high-frequency" local model for your location available, we can consider adding it to Windy.

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            • Maxime ProulxM Offline
              Maxime Proulx | Premium
              last edited by

              my god we are trying to plan flights for tonight and tomorow from bahamas to north carolina .. we are inb trouble now!!! nothing working

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              • I Offline
                ITPSwx1 | Premium
                last edited by

                Thank you for addressing this issue!

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                • TZT Offline
                  TZ Windy Staff
                  last edited by TZ

                  Update: All functionality should be restored now, globally. For some models Windy still shows older forecasts. We are working on fixing this remaining issue.

                  هليل Shmه B 2 Replies Last reply Reply Quote 2
                  • هليل Shmه Offline
                    هليل Shm Clima España @TZ | Premium
                    last edited by

                    This post is deleted!
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                    • WeatherMan10W Offline
                      WeatherMan10 | Premium
                      last edited by

                      @tz

                      Could the data still be filtering through?

                      30eaf783-7721-4ca4-a5a3-e9815ae5f51f-image.png

                      TZT 1 Reply Last reply Reply Quote 0
                      • B Offline
                        b.rochut @TZ | Premium
                        last edited by

                        Hello @TZ

                        The issue is still there on the Map API, even for professional keys.
                        Any idea of the needed time to fix the issue ?

                        Best regards,

                        TZT 1 Reply Last reply Reply Quote 0
                        • TZT Offline
                          TZ Windy Staff @b.rochut
                          last edited by

                          Hi @b.rochut, does the issue still persist? And which model do you use in the API?

                          B 1 Reply Last reply Reply Quote 0
                          • TZT Offline
                            TZ Windy Staff @WeatherMan10
                            last edited by

                            @WeatherMan10 Does the issue still persist? UKV should be fixed now.

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                            • B Offline
                              b.rochut @TZ | Premium
                              last edited by

                              @TZ Yes, with GFS for wind and waves on the map API i have the bug

                              On windy.com i see all models working

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                              • TZT Offline
                                TZ Windy Staff
                                last edited by

                                Problem is solved. We apologize for the data outage.

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