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    Problems with model data

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    • TZT Offline
      TZ Windy Staff
      last edited by TZ

      We found where is the problem, but it takes a while to restore the data.

      Quick fix will be: serving at least the older forecast. Question of 10-30 minutes.

      Final solution: restoring the dameged forecasts - this will take 1-2 hours.

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      • هليل Shmه Offline
        هليل Shm Clima España @TZ | Premium
        last edited by

        @TZ Subject: Request for Higher Update Frequency (Sub-2h) for Middle East Data
        Dear Windy Team,
        I am a regular user of your platform in the Middle East, and I truly appreciate the high-quality visualization and tools you provide.
        However, to ensure maximum accuracy for our region, we have noticed a significant need for more frequent data updates—specifically, intervals of less than two hours. The atmospheric dynamics in the Middle East can change rapidly, and having access to near real-time updates (similar to the high-resolution models available in Europe or North America) would greatly enhance safety and planning for local users.
        Could you please consider integrating higher-frequency data feeds or local high-resolution models for the Middle East?
        Thank you for your continuous efforts in improving global weather data.IMG_7718.jpeg

        TZT 1 Reply Last reply Reply Quote 0
        • TZT Offline
          TZ Windy Staff @هليل Shm
          last edited by

          Dear @هليل-Shm your request is unrelated to this topic. Please open the new one in the section "Feedback and Suggestions". Short answer to your question: we are trying to provide all model runs. It is not possible to serve models with 2-hour frequency when they are calculated 4 times a day. If there is a "high-frequency" local model for your location available, we can consider adding it to Windy.

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          • Maxime ProulxM Offline
            Maxime Proulx | Premium
            last edited by

            my god we are trying to plan flights for tonight and tomorow from bahamas to north carolina .. we are inb trouble now!!! nothing working

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            • I Offline
              ITPSwx1 | Premium
              last edited by

              Thank you for addressing this issue!

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              • TZT Offline
                TZ Windy Staff
                last edited by TZ

                Update: All functionality should be restored now, globally. For some models Windy still shows older forecasts. We are working on fixing this remaining issue.

                هليل Shmه B 2 Replies Last reply Reply Quote 2
                • هليل Shmه Offline
                  هليل Shm Clima España @TZ | Premium
                  last edited by

                  This post is deleted!
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                  • WeatherMan10W Offline
                    WeatherMan10 | Premium
                    last edited by

                    @tz

                    Could the data still be filtering through?

                    30eaf783-7721-4ca4-a5a3-e9815ae5f51f-image.png

                    TZT 1 Reply Last reply Reply Quote 0
                    • B Offline
                      b.rochut @TZ | Premium
                      last edited by

                      Hello @TZ

                      The issue is still there on the Map API, even for professional keys.
                      Any idea of the needed time to fix the issue ?

                      Best regards,

                      TZT 1 Reply Last reply Reply Quote 0
                      • TZT Offline
                        TZ Windy Staff @b.rochut
                        last edited by

                        Hi @b.rochut, does the issue still persist? And which model do you use in the API?

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                        • TZT Offline
                          TZ Windy Staff @WeatherMan10
                          last edited by

                          @WeatherMan10 Does the issue still persist? UKV should be fixed now.

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                          • B Offline
                            b.rochut @TZ | Premium
                            last edited by

                            @TZ Yes, with GFS for wind and waves on the map API i have the bug

                            On windy.com i see all models working

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                            • TZT Offline
                              TZ Windy Staff
                              last edited by

                              Problem is solved. We apologize for the data outage.

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                              • TZT TZ has marked this topic as solved on
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