Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Problems with model data

    Scheduled Pinned Locked Moved Solved System Status
    15 Posts 7 Posters 922 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • TZT Offline
      TZ Windy Staff
      last edited by TZ

      We are having problems serving forecast data right now. Our team is working on solving the issue. Everything should be restored in the following 1-2 hours.

      Update: All functionality should be restored now, globally. For some models Windy still shows older forecasts. We are working on fixing this remaining issue.

      Update 2: Most of the models are fixed/updated. Remaining ones should be updated in the following hour. This issue will be confirmed as solved after tomorrow testing (Central European Friday morning).

      Update 3: Problem is solved. We apologize for the data outage.

      mravan200M هليل Shmه 2 Replies Last reply Reply Quote 7
      • WeatherMan10W WeatherMan10 referenced this topic on
      • mravan200M Offline
        mravan200 @TZ | Premium
        last edited by

        @TZ Thank you! Glad you are aware of the issue

        1 Reply Last reply Reply Quote 1
        • WeatherMan10W WeatherMan10 referenced this topic on
        • WeatherMan10W WeatherMan10 referenced this topic on
        • WeatherMan10W WeatherMan10 referenced this topic on
        • WeatherMan10W WeatherMan10 referenced this topic on
        • TZT Offline
          TZ Windy Staff
          last edited by TZ

          We found where is the problem, but it takes a while to restore the data.

          Quick fix will be: serving at least the older forecast. Question of 10-30 minutes.

          Final solution: restoring the dameged forecasts - this will take 1-2 hours.

          1 Reply Last reply Reply Quote 4
          • WeatherMan10W WeatherMan10 referenced this topic on
          • هليل Shmه Offline
            هليل Shm Clima España @TZ | Premium
            last edited by

            @TZ Subject: Request for Higher Update Frequency (Sub-2h) for Middle East Data
            Dear Windy Team,
            I am a regular user of your platform in the Middle East, and I truly appreciate the high-quality visualization and tools you provide.
            However, to ensure maximum accuracy for our region, we have noticed a significant need for more frequent data updates—specifically, intervals of less than two hours. The atmospheric dynamics in the Middle East can change rapidly, and having access to near real-time updates (similar to the high-resolution models available in Europe or North America) would greatly enhance safety and planning for local users.
            Could you please consider integrating higher-frequency data feeds or local high-resolution models for the Middle East?
            Thank you for your continuous efforts in improving global weather data.IMG_7718.jpeg

            TZT 1 Reply Last reply Reply Quote 0
            • TZT Offline
              TZ Windy Staff @هليل Shm
              last edited by

              Dear @هليل-Shm your request is unrelated to this topic. Please open the new one in the section "Feedback and Suggestions". Short answer to your question: we are trying to provide all model runs. It is not possible to serve models with 2-hour frequency when they are calculated 4 times a day. If there is a "high-frequency" local model for your location available, we can consider adding it to Windy.

              1 Reply Last reply Reply Quote 1
              • WeatherMan10W WeatherMan10 referenced this topic on
              • WeatherMan10W WeatherMan10 referenced this topic on
              • idefix37I idefix37 referenced this topic on
              • WeatherMan10W WeatherMan10 referenced this topic on
              • Maxime ProulxM Offline
                Maxime Proulx | Premium
                last edited by

                my god we are trying to plan flights for tonight and tomorow from bahamas to north carolina .. we are inb trouble now!!! nothing working

                1 Reply Last reply Reply Quote 0
                • I Offline
                  ITPSwx1 | Premium
                  last edited by

                  Thank you for addressing this issue!

                  1 Reply Last reply Reply Quote 1
                  • WeatherMan10W WeatherMan10 referenced this topic on
                  • TZT Offline
                    TZ Windy Staff
                    last edited by TZ

                    Update: All functionality should be restored now, globally. For some models Windy still shows older forecasts. We are working on fixing this remaining issue.

                    هليل Shmه B 2 Replies Last reply Reply Quote 2
                    • هليل Shmه Offline
                      هليل Shm Clima España @TZ | Premium
                      last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • TZT TZ marked this topic as a question on
                      • WeatherMan10W Offline
                        WeatherMan10 | Premium
                        last edited by

                        @tz

                        Could the data still be filtering through?

                        30eaf783-7721-4ca4-a5a3-e9815ae5f51f-image.png

                        TZT 1 Reply Last reply Reply Quote 0
                        • B Offline
                          b.rochut @TZ | Premium
                          last edited by

                          Hello @TZ

                          The issue is still there on the Map API, even for professional keys.
                          Any idea of the needed time to fix the issue ?

                          Best regards,

                          TZT 1 Reply Last reply Reply Quote 0
                          • TZT Offline
                            TZ Windy Staff @b.rochut
                            last edited by

                            Hi @b.rochut, does the issue still persist? And which model do you use in the API?

                            B 1 Reply Last reply Reply Quote 0
                            • TZT Offline
                              TZ Windy Staff @WeatherMan10
                              last edited by

                              @WeatherMan10 Does the issue still persist? UKV should be fixed now.

                              1 Reply Last reply Reply Quote 1
                              • B Offline
                                b.rochut @TZ | Premium
                                last edited by

                                @TZ Yes, with GFS for wind and waves on the map API i have the bug

                                On windy.com i see all models working

                                1 Reply Last reply Reply Quote 0
                                • TZT Offline
                                  TZ Windy Staff
                                  last edited by

                                  Problem is solved. We apologize for the data outage.

                                  1 Reply Last reply Reply Quote 2
                                  • TZT TZ has marked this topic as solved on
                                  • idefix37I idefix37 referenced this topic on
                                  • First post
                                    Last post
                                  Windy Community  |  Powered by excellent NodeBB
                                  Terms of Use     Privacy Policy     Windy.com