<![CDATA[Not getting my premium upgrade]]>Hi, I paid through google play GPA.3301-2229-0388-59919 on 3/21/26 and can't seem to access the upgraded version. It might be because of my 2 emails account creating a problem. I am using gmail(w4flxfl@gmail.com. My other address is w4flx@outlook.com which I don't want it involved with windy. I did get some access on my cellphone but does't seem to make a lot of sense.(maps not functioning, radar no where to be found,etc) Help please, should I delete everything and start all over?
Frank Lane
w4flxfl@gmail.com

]]>https://community.windy.com/topic/43945/not-getting-my-premium-upgradeRSS for NodeTue, 12 May 2026 03:56:47 GMTSun, 22 Mar 2026 13:26:12 GMT60<![CDATA[Reply to Not getting my premium upgrade on Wed, 25 Mar 2026 16:28:02 GMT]]>@idefix37
Yes and that worked. thank you
Frank

]]>https://community.windy.com/post/226247https://community.windy.com/post/226247Wed, 25 Mar 2026 16:28:02 GMT<![CDATA[Reply to Not getting my premium upgrade on Wed, 25 Mar 2026 08:25:51 GMT]]>@Frank-Lane
OK and did you check the post I mentioned in my previous message?

]]>https://community.windy.com/post/226225https://community.windy.com/post/226225Wed, 25 Mar 2026 08:25:51 GMT<![CDATA[Reply to Not getting my premium upgrade on Wed, 25 Mar 2026 02:04:36 GMT]]>@idefix37
I have already asked for a refund from google play earlier today. I Purchased new Windy annual subscription through Windy website.
Frank Lane

]]>https://community.windy.com/post/226220https://community.windy.com/post/226220Wed, 25 Mar 2026 02:04:36 GMT<![CDATA[Reply to Not getting my premium upgrade on Tue, 24 Mar 2026 19:49:30 GMT]]>@Frank-Lane
If you really subscribed to Premium, you need to check this post to link your subscription with your account.

]]>https://community.windy.com/post/226210https://community.windy.com/post/226210Tue, 24 Mar 2026 19:49:30 GMT<![CDATA[Reply to Not getting my premium upgrade on Tue, 24 Mar 2026 19:31:58 GMT]]>So I have purchased an annual subscription for Windy through the Windy website. How long does it take to unlock my upgrade?

]]>https://community.windy.com/post/226208https://community.windy.com/post/226208Tue, 24 Mar 2026 19:31:58 GMT<![CDATA[Reply to Not getting my premium upgrade on Tue, 24 Mar 2026 17:13:59 GMT]]>@Gkikas-LGPZ
Well...that explains a lot. thanks
FL

]]>https://community.windy.com/post/226201https://community.windy.com/post/226201Tue, 24 Mar 2026 17:13:59 GMT<![CDATA[Reply to Not getting my premium upgrade on Tue, 24 Mar 2026 17:05:36 GMT]]>@Frank-Lane
windy.app with the blue logo
has nothing to do with windy.com (red logo).

]]>https://community.windy.com/post/226200https://community.windy.com/post/226200Tue, 24 Mar 2026 17:05:36 GMT<![CDATA[Reply to Not getting my premium upgrade on Tue, 24 Mar 2026 16:37:34 GMT]]>@yunpleasa
I think I see the problem. Looks like the links downloaded a app (Pro Annual Windy.app-Enhanced forcast. This doesn't look like Premium upgrade I clicked on. Is this not the uipgrade for my PC?
Frank Lane

]]>https://community.windy.com/post/226199https://community.windy.com/post/226199Tue, 24 Mar 2026 16:37:34 GMT<![CDATA[Reply to Not getting my premium upgrade on Tue, 24 Mar 2026 15:37:58 GMT]]>Hi, it's been 3 days since I have paid. What do I need to do to get this thing going?
Thanks
Frank Lane

]]>https://community.windy.com/post/226205https://community.windy.com/post/226205Tue, 24 Mar 2026 15:37:58 GMT<![CDATA[Reply to Not getting my premium upgrade on Mon, 23 Mar 2026 08:00:59 GMT]]>@Frank-Lane said in Not getting my premium upgrade:

Hi, I paid through google play GPA.3301-2229-0388-59919 on 3/21/26 and can't seem to access the upgraded version. It might be because of my 2 emails account creating a problem. I am using gmail(w4flxfl@gmail.com. My other address is geometry dashw4flx@outlook.com which I don't want it involved with windy. I did get some access on my cellphone but does't seem to make a lot of sense.(maps not functioning, radar no where to be found,etc) Help please, should I delete everything and start all over?
Frank Lane
w4flxfl@gmail.com

Hi Frank,

I wouldn’t delete everything yet—this is most likely just an account sync issue. If it continues, support can fix it quickly using your payment ID.

]]>https://community.windy.com/post/226151https://community.windy.com/post/226151Mon, 23 Mar 2026 08:00:59 GMT