Not getting my premium upgrade
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@Frank-Lane said in Not getting my premium upgrade:
Hi, I paid through google play GPA.3301-2229-0388-59919 on 3/21/26 and can't seem to access the upgraded version. It might be because of my 2 emails account creating a problem. I am using gmail(w4flxfl@gmail.com. My other address is geometry dashw4flx@outlook.com which I don't want it involved with windy. I did get some access on my cellphone but does't seem to make a lot of sense.(maps not functioning, radar no where to be found,etc) Help please, should I delete everything and start all over?
Frank Lane
w4flxfl@gmail.comHi Frank,
I wouldn’t delete everything yet—this is most likely just an account sync issue. If it continues, support can fix it quickly using your payment ID.
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Hi, it's been 3 days since I have paid. What do I need to do to get this thing going?
Thanks
Frank Lane -
@yunpleasa
I think I see the problem. Looks like the links downloaded a app (Pro Annual Windy.app-Enhanced forcast. This doesn't look like Premium upgrade I clicked on. Is this not the uipgrade for my PC?
Frank Lane -
@Frank-Lane
windy.app with the blue logo
has nothing to do with windy.com (red logo). -
@Gkikas-LGPZ
Well...that explains a lot. thanks
FL -
So I have purchased an annual subscription for Windy through the Windy website. How long does it take to unlock my upgrade?
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@Frank-Lane
If you really subscribed to Premium, you need to check this post to link your subscription with your account. -
@idefix37
I have already asked for a refund from google play earlier today. I Purchased new Windy annual subscription through Windy website.
Frank Lane -
@Frank-Lane
OK and did you check the post I mentioned in my previous message? -
@idefix37
Yes and that worked. thank you
Frank
