lignes blanches sur mon écran
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@YvesEwen Hello, what device and OS do you use? Also what version of Windy do you have installed?
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@Suty
Hello,
i used window 10 with chrome.
I don't know which version of Windy i use. I thought the version was automaticaly updated.
Sorry for my poor English, i hope you will understand.
I just add that the problem appears once month ago.
Before all was ok.
Congratulation
Ewen
Perhaps the same problem i submitted to Idefix37
version
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@YvesEwen Okay, can you specify your hardware of your device? We are interested in your processor, graphic card, etc..
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@Suty
Hello, i use DELL LATITUDE E6410
I am sorry to add this but ..
I have this problem only when i try to connect on Windy not only on maps but even with the community.
Even to day i loosed internet when i tried to answer you.
It seems to me that windy use all my memories ressources. Why just these last days ?
Thank you for answer
Regards
Ewen
just now i disconnected windy maps and i can used community and others site
perhaps the problem is due to windy maps -
@YvesEwen Hello, we changed the technology behind the map visualization and it is possible that your device has low-level hardware to handle the Windy well. However, with further info about the hardware, mentioned in my previous message, we would have a clearer picture about it.
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@Suty
Hello,
More details about my system.
You have change your system but what i have to do now?
I paid until december 2026 and can't used Windy
Regards
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@YvesEwen Hello, I will forward all info to our developer, who is responsible for this change. I will keep you informed. Thank you for your patience.
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@Suty
Hello,
Thank you for your help.
Regards -
This post is deleted! -
@Suty
Hello,
Did you have some return about my problem ?
Regards -
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@YvesEwen Version 50 should fix this, and it will be released today as a web app and then mobile apps will follow probably next week.
