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    lignes blanches sur mon écran

    Scheduled Pinned Locked Moved Non English posts
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    • YvesEwenY Offline
      YvesEwen @Suty | Premium
      last edited by YvesEwen

      @Suty
      Hello,
      i used window 10 with chrome.
      I don't know which version of Windy i use. I thought the version was automaticaly updated.
      Sorry for my poor English, i hope you will understand.
      I just add that the problem appears once month ago.
      Before all was ok.
      Congratulation
      Ewen
      Perhaps the same problem i submitted to Idefix37
      version
      40a72d56-e9d3-4443-87f7-cd2c7cc45dca-image.png

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @YvesEwen
        last edited by Suty

        @YvesEwen Okay, can you specify your hardware of your device? We are interested in your processor, graphic card, etc..

        YvesEwenY 1 Reply Last reply Reply Quote 0
        • YvesEwenY Offline
          YvesEwen @Suty | Premium
          last edited by YvesEwen

          @Suty
          Hello, i use DELL LATITUDE E6410
          I am sorry to add this but ..
          I have this problem only when i try to connect on Windy not only on maps but even with the community.
          Even to day i loosed internet when i tried to answer you.
          It seems to me that windy use all my memories ressources. Why just these last days ?
          Thank you for answer
          Regards
          Ewen
          just now i disconnected windy maps and i can used community and others site
          perhaps the problem is due to windy maps

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @YvesEwen
            last edited by

            @YvesEwen Hello, we changed the technology behind the map visualization and it is possible that your device has low-level hardware to handle the Windy well. However, with further info about the hardware, mentioned in my previous message, we would have a clearer picture about it.

            YvesEwenY 1 Reply Last reply Reply Quote 0
            • YvesEwenY Offline
              YvesEwen @Suty | Premium
              last edited by YvesEwen

              @Suty
              Hello,
              More details about my system.
              You have change your system but what i have to do now?
              I paid until december 2026 and can't used Windy
              Regards
              822f8be3-f5f8-4b20-985d-eab402496a96-image.png
              d129dfc9-d53f-4882-bea6-aac4f6418e7a-image.png

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @YvesEwen
                last edited by

                @YvesEwen Hello, I will forward all info to our developer, who is responsible for this change. I will keep you informed. Thank you for your patience.

                YvesEwenY 2 Replies Last reply Reply Quote 0
                • YvesEwenY Offline
                  YvesEwen @Suty | Premium
                  last edited by

                  @Suty
                  Hello,
                  Thank you for your help.
                  Regards

                  YvesEwenY 1 Reply Last reply Reply Quote 0
                  • YvesEwenY Offline
                    YvesEwen @YvesEwen | Premium
                    last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • YvesEwenY Offline
                      YvesEwen @Suty | Premium
                      last edited by

                      @Suty
                      Hello,
                      Did you have some return about my problem ?
                      Regards

                      idefix37I SutyS 2 Replies Last reply Reply Quote 0
                      • idefix37I Online
                        idefix37 Sailor Moderator @YvesEwen
                        last edited by idefix37

                        @YvesEwen
                        In this post , this issue should be fixed in v50 version.

                        1 Reply Last reply Reply Quote 1
                        • SutyS Offline
                          Suty Windy Staff @YvesEwen
                          last edited by

                          @YvesEwen Version 50 should fix this, and it will be released today as a web app and then mobile apps will follow probably next week.

                          1 Reply Last reply Reply Quote 1
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