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    Not able to access premium account

    Scheduled Pinned Locked Moved Windy Account
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    • shashank singh 5S Offline
      shashank singh 5 | Premium
      last edited by

      Not able to access premium account

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @shashank singh 5
        last edited by

        @shashank-singh-5 Hello, can you tell me more info about your purchase of the Premium?

        shashank singh 5S 1 Reply Last reply Reply Quote 0
        • shashank singh 5S Offline
          shashank singh 5 @Suty | Premium
          last edited by

          @Suty I have paid 759 INR on 20 Apr 26 for premium account from email shashank9484@gmail.com but still getting a pop up ' go premium ' on app.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @shashank singh 5
            last edited by

            @shashank-singh-5 What device did you use to purchase the Premium?

            shashank singh 5S 1 Reply Last reply Reply Quote 0
            • shashank singh 5S Offline
              shashank singh 5 @Suty | Premium
              last edited by

              @Suty iqoo z9 android

              shashank singh 5S 1 Reply Last reply Reply Quote 0
              • shashank singh 5S Offline
                shashank singh 5 @shashank singh 5 | Premium
                last edited by

                Hi there
                Any solution ?

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @shashank singh 5
                  last edited by

                  @shashank-singh-5 Unfortunately, I am not able to find any payments under your email address. Can you send the invoice or any othere related screenshots at support@windy.com?

                  1 Reply Last reply Reply Quote 0
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