Unable to renew at current rate
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Hello,
My Premium subscription ended on 22th April. Today is 23th April but when I try to renew my subscription, the rate is considerably higher (from 19 to 26€). There must be a bug somewhere. Please help me. I love Windy, but at this rate, I will give up. -
@coleshvar Hello, during the last year we adjusted the pricing and since you want to purchase a completely new Premium, instead of auto-renewal, you are now involved in the new pricing.
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@Suty Thank you for your response. However, I was unable to perform auto-renewal, for an unknown reason. It won't work, always bring me back to new purchase.
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@coleshvar Hello, your subscription was cancelled on March 5, 2026. Unfortunately, I cannot find how this was done.
So now, purchase of the new subscription is the only option.
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@Suty The only option is to leave, which is very unfortunate, as I have enjoyed Windy Premium for two years. So long.
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@coleshvar I meant the only option of how to get to the Premium again. Of course, you can always choose to use the free tier.
I investigated a bit further and the cancellation was performed by Fastspring because of user request.
