White lines on screen - Chrome

idefix37

@Alamim-2
Apparently same issue as this post

Could you give more information about this issue. About your device, its OS…

Suty

@Alamim-2 Hello, if the issue is related to the Android app, we have a fix ready in our upcoming update to version 50.

Alamim 2

@Suty @idefix37 Hello, I'm using Chrome on windows (Version 147.0.7727.102). These white lines just keep on moving randomly on screen, everywhere! error 1.png error 2.png

Suty

@Alamim-2 Hello, we are releasing updated app, more specifically, version 50 and hopefully this issue is solved there.

Alamim 2

@Suty It's not the app, it's in the desktop, chrome, windows 11.

Suty

@Alamim-2 Okay and does this happen today? We already released the web app version 50 (you can check the version at the bottom of the menu).

Alamim 2

@Suty Hello, still happening. Sending a screenshot with the version on bottom right

Suty

@Alamim-2 Okay, can you please specify hardware of your device a little bit? I would forward this info to colleagues then.

Alamim 2

@Suty
Processor 13th Gen Intel(R) Core(TM) i7-13700H (2.40 GHz)
Installed RAM 32.0 GB (31.6 GB usable)
System type 64-bit operating system, x64-based processor
Samsung Book

Edition Windows 11 Home Single Language
Version 25H2
Installed on ‎18/‎01/‎2025
OS build 26200.8246

Suty

@Alamim-2 Okay, how about the GPU?

Alamim 2

@Suty NVIDIA GeForce RTX 4050
Driver version: 32.0.15.6094
Date: 14/08/2024
DirectX version: 12 (FL 12.2)

Intel(R) Iris(R) Xe Graphics
Driver version: 32.0.101.7084
Date: 15/01/2026
DirectX version: 12 (FL 12.1)