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    Can't access with Apple

    Scheduled Pinned Locked Moved Bug Reports
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    • M Offline
      Matteo T 2 | Premium
      last edited by

      I can't login with my Apple account on the app. It's been almost 2 weeks, I tried to delete the app and all data but nothing changed, can someone help me?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Matteo T 2
        last edited by

        @Matteo-T-2 Hello, what exactly the problem is? The access to your Premium account, or login itself?

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          Matteo T 2 @Suty | Premium
          last edited by

          @Suty the login. It says:"Email was not provided by your [provider] account.
          Please try signing in again and make sure to grant access to your email address."

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Matteo T 2
            last edited by

            @Matteo-T-2 Can you share the screenshot?

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              Matteo T 2 @Suty | Premium
              last edited by

              @Suty alt text

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @Matteo T 2
                last edited by

                @Matteo-T-2 I am sorry, but it seems as an error from Apple. However, I can create a new password for you for a standard login, if you are interested.

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  Matteo T 2 @Suty | Premium
                  last edited by

                  @Suty yes please, thank you

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Windy Staff @Matteo T 2
                    last edited by

                    @Matteo-T-2 Hello, your Premium is now assigned to email address vb*****64m@privaterelay.appleid.com. Is this on purpose?

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      Matteo T 2 @Suty | Premium
                      last edited by

                      @Suty I registered with apple, that's all I know

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @Matteo T 2
                        last edited by

                        @Matteo-T-2 Okay, what email would you like to use in your account? I can handle the change for you and reset the password as well.

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          Matteo T 2 @Suty | Premium
                          last edited by

                          @Suty perfect, mattegem@gmail.com. Thanks

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @Matteo T 2
                            last edited by

                            @Matteo-T-2 OKay, your email is changed in this account, you used here to contact me. I also created a default password, so now please reset your password on your own via Forgotten password feature. It should work now and you should be able to get into your Premium account.

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              Matteo T 2 @Suty | Premium
                              last edited by

                              @Suty it worked thanks!

                              1 Reply Last reply Reply Quote 1
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