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    Almost blank map when viewing route

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    • M Offline
      mikeatkins234 | Premium
      last edited by

      On my Android phone, when I open up a route from My Favorites the map part of the screen only shows some text - see screenshot.Screenshot (18 May 2026 19_05_37).png

      This problem normally persists after I quit the routing. There is also a entry in the error console that I'll include below.

      I'm using the latest version of the app but get the same if I try it in a browser.

      Any suggestions for what could be causing this? Thanks!

      {
      "errorID": "canvas-context-is-lost",
      "overlay": "wind",
      "runningPhase": "3_redrawFinished",
      "timestamp": 1779127525162,
      "runningMinutes": 0,
      "type": "customLogError",
      "msg": "Canvas context is lost",
      "url": "https://app-webview.windy.com/#/favs?49.629,-1.134,7,p:favs",
      "ver": "50.0.2",
      "target": "mobile",
      "platform": "android",
      "device": "mobile",
      "latestBcast": "render: contextLost (0ms ago at 1779127525162)
      bcast: glContextLost (0ms ago at 1779127525162)",
      "network": {
      "downlink": 9.5,
      "downlinkMax": null,
      "effectiveType": "4g",
      "rtt": 0,
      "saveData": false,
      "type": "wifi"
      },
      "module": "map"
      }

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @mikeatkins234
        last edited by

        @mikeatkins234 Hello, can you please provide more info about the device, you use?

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          mikeatkins234 @Suty | Premium
          last edited by

          @Suty Sure - it's a Google Pixel 8a running Android 16.

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            mikeatkins234 @mikeatkins234 | Premium
            last edited by

            OK, so I've managed to find a workaround for the problem which is to delete all of my saved routes. Some of these were first created at least two years ago so maybe that caused the issue. Everything seems to be working fine now, and I have managed to create and save new routes.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @mikeatkins234
              last edited by

              @mikeatkins234 Hello, our team is aware of this issues with routes in favorites, causing this crash and it should be solved in our next version.

              1 Reply Last reply Reply Quote 0
              • Remigijus BukenasR Offline
                Remigijus Bukenas | Premium
                last edited by

                I have exactly the same problem on my Samsung S25 Ultra

                1 Reply Last reply Reply Quote 0
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