Request for manual Premium activation (Device change from iOS to Android)
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Dear Windy Support Team,
I am writing to request assistance with restoring my Windy Pro Forever subscription on my new Android device.
I previously purchased the Windy Pro Forever lifetime version on my iPhone. However, I recently lost my iPhone and had to switch to a new Samsung Galaxy device. Since the platform has changed from iOS to Android, my purchase history is not being automatically restored.I would like to request that you manually link my purchase history to my new Windy account so that I can continue using the premium features on my Galaxy phone.
Here are my account and purchase details (and I have also attached my official Apple receipt to this email):
Windy Account Email: ds2fko@naver.com
Apple ID: ds2fko@naver.com
Order ID: MS2M5NGLZ
Document No.: 202787955261
Date of Purchase: April 12, 2024Could you please activate the Premium features for my Windy account (ds2fko@naver.com)?
Thank you for your time and help. I look forward to your response.
Best regards,
wonseok Cheon

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@wonseok-cheon Hello, you purchased a wrong app, we are Windy.com, our logo is red and we don't offer any lifetime Premium. Also, in general, our subscription is called Premium, not PRO.