App crash
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Well take that back. Itâs crashing again.
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@Erik-Newell I agree, nothing helped. Neither reinstalling the app nor restarting the phone.
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@suty The problem persists.
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Same issue. Looks like a bad update. (IPad model A2461 ipadOS 26.5)
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@erik-newell @mhartain @haarup Do you all have iOS devices?
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@Suty Yes, iPhone 12, iOS 26.5
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@Mhartain And can you share the version of the app? It can be found at the bottom of the menu.
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@Suty After reinstalling, it works for a little while, but then it always crashes as soon as I open it. All I see is the splash screen with the parachute, and that's it. I'm using the latest versionâ50.0.3 (ec5b4f4a2).
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@Mhartain Hi. We are releasing version 50.1.X, which should be available in a few days. Could you check again once you've updated to the new version?
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@MarkNagy Ok, but after reinstalling it for the second time, the app is still up and running ð€ð»
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@marknagy Just noting that this has been the same for me running 50.010034 on iPhone 17. Widget is still working but main app crashing immediately on attempted launch. Will await the update you note & hopefully it will fix.
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Same problem here - instant crash when launching the app.
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Same here. App crashes. iPhone 6 pro on iOS 26.5
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@Bob-Wenting here also crashing
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latest version of the app App keep crashing when opening running iphone 16promax with latest ios; runs ok with ipad!
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I have identified the potential cause of the issue. I will review it with the QA team and deploy the fix to release as soon as possible. Thank you for your patience.
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Iphone 14 Pro same problem :(
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@Rowald Hi, we released the new version of our apps today with the fix. The release is progressive, so the new version should be available for all users at the end of this week.
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We have begun rolling out version 50.010141, which should become available within the next few days. Once the app is updated, I would greatly appreciate your feedback on whether this version resolves the issue.
Thank you in advance for your assistance.
