App crash
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@Mhartain And can you share the version of the app? It can be found at the bottom of the menu.
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@Suty After reinstalling, it works for a little while, but then it always crashes as soon as I open it. All I see is the splash screen with the parachute, and that's it. I'm using the latest version—50.0.3 (ec5b4f4a2).
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@Mhartain Hi. We are releasing version 50.1.X, which should be available in a few days. Could you check again once you've updated to the new version?
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@MarkNagy Ok, but after reinstalling it for the second time, the app is still up and running 🤞🏻
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@marknagy Just noting that this has been the same for me running 50.010034 on iPhone 17. Widget is still working but main app crashing immediately on attempted launch. Will await the update you note & hopefully it will fix.
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Same problem here - instant crash when launching the app.
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Same here. App crashes. iPhone 6 pro on iOS 26.5
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@Bob-Wenting here also crashing
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latest version of the app App keep crashing when opening running iphone 16promax with latest ios; runs ok with ipad!
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I have identified the potential cause of the issue. I will review it with the QA team and deploy the fix to release as soon as possible. Thank you for your patience.
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Iphone 14 Pro same problem :(
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@Rowald Hi, we released the new version of our apps today with the fix. The release is progressive, so the new version should be available for all users at the end of this week.
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We have begun rolling out version 50.010141, which should become available within the next few days. Once the app is updated, I would greatly appreciate your feedback on whether this version resolves the issue.
Thank you in advance for your assistance.
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@MarkNagy The app is running smoothly again after the update that just came out. Thanks so much for the quick response, guys 😀👍🏻
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@Mhartain Hopefully it stays this way 😅 Thanks for the feedback.
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@MarkNagy for me this latest version (141) is still crashing on startup. Iphone 12 Latest IOS 26.5 , phone has been restarted as well.
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@Lapponia Have you tried reinstalling the application? Unfortunately, we have very few crash reports, making it difficult to pinpoint the exact cause. We also haven't been able to replicate the issue on our end, which makes it trickier to fix.
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Just returning to confirm that updated version 50.010141 (aaa4aea70) has resolved my reported crash from a few days ago. Really appreciate the quick fix.
