<![CDATA[Premioum account recognized by the android app but not from the website]]>Re: Bought a windy pro account and through appstore but not tied to email account

I have the same problem with the android app that work recognizing me as Premioum and the one on the browser that does not recognize the premioum account instead the account name and password are the same. I don't have the order number. Let me know how to solve. BR

]]>https://community.windy.com/topic/44699/premioum-account-recognized-by-the-android-app-but-not-from-the-websiteRSS for NodeSun, 16 Aug 2026 23:35:22 GMTFri, 12 Jun 2026 10:29:23 GMT60<![CDATA[Reply to Premioum account recognized by the android app but not from the website on Fri, 12 Jun 2026 16:46:54 GMT]]>@Luca-Scansetti
Your subscription is called Pro, not Premium. It's not a subscription to windy.com with a red logo, but to another app with a similar name and a blue logo.
These apps have nothing in common, so it is normal that this subscription does not work on the windy.com website.

]]>https://community.windy.com/post/228839https://community.windy.com/post/228839Fri, 12 Jun 2026 16:46:54 GMT<![CDATA[Reply to Premioum account recognized by the android app but not from the website on Fri, 12 Jun 2026 13:43:39 GMT]]>WhatsApp Image 2026-06-12 at 15.27.25.jpeg WhatsApp Image 2026-06-12 at 15.27.24.jpeg

]]>https://community.windy.com/post/228836https://community.windy.com/post/228836Fri, 12 Jun 2026 13:43:39 GMT<![CDATA[Reply to Premioum account recognized by the android app but not from the website on Fri, 12 Jun 2026 13:29:46 GMT]]>WhatsApp Image 2026-06-12 at 15.27.25.jpeg WhatsApp Image 2026-06-12 at 15.27.24.jpeg

]]>https://community.windy.com/post/228838https://community.windy.com/post/228838Fri, 12 Jun 2026 13:29:46 GMT<![CDATA[Reply to Premioum account recognized by the android app but not from the website on Fri, 12 Jun 2026 12:29:59 GMT]]>@Luca-Scansetti Hello, can you please share more info about your subscription? Any screenshot from the app, where you have the Premium connected?

]]>https://community.windy.com/post/228832https://community.windy.com/post/228832Fri, 12 Jun 2026 12:29:59 GMT