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    Scheduled Pinned Locked Moved Your Feedback and Suggestions
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    • C Offline
      ChasONeill
      last edited by

      Attempted to update my payment info. I was supposed to be sent an e mail instructing me on how to access my account. Tried three times but received no e mail. I have verified my email address successfully and also checked spam. Need someway to access my account.
      Thanks,
      Chas ONeill

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @ChasONeill
        last edited by Suty

        @ChasONeill Hello, you made a typo in your email, when you purchased the Premium for the first time. You inserted @vahoo.com instead of @yahoo.com.

        Since we are not able to manage the change of email address on the end of Fastspring, I can only help you with the cancellation of the Premium and then you can purchase a new one, but I am not sure if the price will be still the samem, since we changed the pricing a bit last year.

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