Subscription payment
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Attempted to update my payment info. I was supposed to be sent an e mail instructing me on how to access my account. Tried three times but received no e mail. I have verified my email address successfully and also checked spam. Need someway to access my account.
Thanks,
Chas ONeill -
@ChasONeill Hello, you made a typo in your email, when you purchased the Premium for the first time. You inserted @vahoo.com instead of @yahoo.com.
Since we are not able to manage the change of email address on the end of Fastspring, I can only help you with the cancellation of the Premium and then you can purchase a new one, but I am not sure if the price will be still the samem, since we changed the pricing a bit last year.
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