Transfer subscription from iphone to computer
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Hi
I have windy premium on my phone and its working. I can log into the same account on the browser by its not possible to use the premium features. I dont have a number for transfering the purchase as I payed through itunes. -
@wesseljvdm
If you are Premium on your phone, you should get the same service on the browser. You just need to log in with the same credentials, email and password, as on your phone, to get the Premium features. -
@idefix37 Thanks. I am certain that I am using the same gmail on phone and pc.
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@wesseljvdm
In this case it is very strange if you can’t access to Premium on both devices.
Did you post your message with your phone or with your PC ?
With your phone we should see the Premium badge next to your username hear on the community forum. -
I purchased Premier but it keeps telling me to become a member.
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@wadaji
This can happen when you aren't logged in. It happens to me from time to time.
However, it is clear that you are a Premium user, as indicated by the Premium badge next to your username. -
@idefix37 this is from my phone.
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also on my phone it does not show premium. I have a pro account when i opensettings
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@wesseljvdm
A PRO account from windy.app? The app with a blue logo? -
@idefix37 no the logo is gold. Below the W is a small pro badge and next to it it says pro account
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@wesseljvdm
Could you show a screenshot of this logo? -
@idefix37 yes its the app. I payed for it via apple store.
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@wesseljvdm
Here we are in windy.com with the red logo.
Windy.com has "premium" users, not "pro".
We are not windy.app (blue logo)
and we have nothing to do with windy.app -
@Gkikas-LGPZ ok so I must pay monthly for both?
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@wesseljvdm
Windy Premium does not offer a monthly subscription plan. The service is strictly billed as a yearly (annual) subscription. -
@Gkikas-LGPZ Its the same on windy.app. The service is also billed yearly.
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@wesseljvdm Hello, I would like to make this clear. We are Windy.com, with the red logo and our subscription is only annual one and it is called Premium.
This app, you downloaded and probably purchased, has nothing in common with us, but the similar name. We are completely different companies and apps. So if you are interested in the Windy.com Premium, you can purchase it on windy.com/subscription. Regarding to the app you shared, we are not able to help you with anything.
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@Suty मी पेमेंट केला आहे माझ्या ॲप चालत नाही वाटल्यास मी स्क्रीन शॉट टाकतो
