Transfer subscription from iphone to computer
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@wesseljvdm
In this case it is very strange if you can’t access to Premium on both devices.
Did you post your message with your phone or with your PC ?
With your phone we should see the Premium badge next to your username hear on the community forum. -
I purchased Premier but it keeps telling me to become a member.
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@wadaji
This can happen when you aren't logged in. It happens to me from time to time.
However, it is clear that you are a Premium user, as indicated by the Premium badge next to your username. -
@idefix37 this is from my phone.
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also on my phone it does not show premium. I have a pro account when i opensettings
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@wesseljvdm
A PRO account from windy.app? The app with a blue logo? -
@idefix37 no the logo is gold. Below the W is a small pro badge and next to it it says pro account
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@wesseljvdm
Could you show a screenshot of this logo? -
@idefix37 yes its the app. I payed for it via apple store.
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@wesseljvdm
Here we are in windy.com with the red logo.
Windy.com has "premium" users, not "pro".
We are not windy.app (blue logo)
and we have nothing to do with windy.app -
@Gkikas-LGPZ ok so I must pay monthly for both?
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@wesseljvdm
Windy Premium does not offer a monthly subscription plan. The service is strictly billed as a yearly (annual) subscription. -
@Gkikas-LGPZ Its the same on windy.app. The service is also billed yearly.
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@wesseljvdm Hello, I would like to make this clear. We are Windy.com, with the red logo and our subscription is only annual one and it is called Premium.
This app, you downloaded and probably purchased, has nothing in common with us, but the similar name. We are completely different companies and apps. So if you are interested in the Windy.com Premium, you can purchase it on windy.com/subscription. Regarding to the app you shared, we are not able to help you with anything.
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@Suty मी पेमेंट केला आहे माझ्या ॲप चालत नाही वाटल्यास मी स्क्रीन शॉट टाकतो
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@wadaji Hello, I see you have your Premium active in your account. Do you need any help with the access?
