Alert notification to mobile
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I have turned on mobile notifications for the alerts I set up, however I am not receiving any mobile notification. How can I check that my mobile is correct or modify it.
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@danielvfj Hi, please check that you are logged in on the mobile app, the alert is saved under Menu → My Alerts, and notifications and location permission are enabled for Windy.com in your device settings.
If everything is set correctly and you still do not receive alert notifications, please let us know what type of alerts you have set up, what device you have the app installed on, and which version of the app you are using.
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Hi, see attached alerts I have set up and also the mobile version. I am using an iPhone.
On the other hand, where on my profile I can make modifications to my cell phone number? I don’t remember have set up a phone number so maybe it’s an old mobile and that is why I am not receiving mobile notifications?
On the other hand, you can see that I have an active alert but again I was not able to receive neither mobile nor email notifications.Please let me know
Thank you in advance for the support!
