Verification email not received
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Hello, as with a few other post in the last few years, I have not received my email verification code. Junk etc have been checked but after repeated attempts over several days both in the App and the web page nothing has been received.
Can someone in Windy Support please help 🙂
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@weatherspares Hello, I already verified your account for you. Can you please tell us what email client do you use? Gmail, Hotmal, anything more specific?
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@Suty That's great thank you. It's an Office 365 email address, based on Microsoft Exchange online.
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@weatherspares That is strange, but to be sure I will check this with colleague.
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@Suty
I have problem with managing my subscripions.
I changed email during the subscriprion and its right one in my profile but when I put new email here: https://windy.onfastspring.com/account i didn't get any email with insructions.
(i lost access to the old email) -
@kaczka66 Yes, I see that you are using the email address wan*******@orange.pl. If you don't have an access to this email, please let me know what exactly you want to do now or you can try to contact orderscontact@fastspring.com and request the email change.
Unfortunately, we cannot do this for you on their end.
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This post is deleted! -
@Suty Hello Will I get any answer from You?
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@idefix37 Yes He wrote ", please let me know what exactly you want to do now or try to contact orderscontact@fastspring.com and request the email change."
I answered what I want and nobody anwered I also send email to fastspring for email chenge still didn't get any answer -
@kaczka66 Hello, you probably deleted your post, where you requested the refund, however, I found it and the refund is processed. If you need anything else, just let me know.
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@Suty
Thank You
