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    Accidentally created two accounts, now can't access premium subscription

    Scheduled Pinned Locked Moved Windy Account
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    • Tristan SebensT Offline
      Tristan Sebens
      last edited by

      I created an account with my email (tristan.ng.sebens@gmail.com), and purchased Pro.

      Later I tried to log on from my computer. I selected log in with Google, which actually created a new account that is not linked to my original account, and therefore does not have access to the Pro subscription. Additionally, I can no longer access the Pro subscribed account, as the username is masked by the duplicate account.

      I'd like to delete the second, non-pro account.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Online
        idefix37 Sailor Moderator @Tristan Sebens
        last edited by idefix37

        @Tristan-Sebens
        Windy.com (with the red logo) does not offer a Pro subscription, but rather a Premium subscription.
        The Pro subscription belongs to a different app, which has a similar name and a blue logo.
        Could you provide some clarification?

        1 Reply Last reply Reply Quote 0
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