Refund request for accidental annual Premium subscription
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Hello Windy Support,
I accidentally purchased the annual Windy Premium subscription, but I only wanted a monthly subscription.
I have already cancelled the renewal, and I would like to request a refund for the annual payment if possible.
I am contacting you within 14 days of the purchase.
My Windy account email: dpalwl12@gmail.com
Purchase date: August 12, 2026
Payment method: KakaoPay (Woori Card)
Transaction ID: txn_01kzt10s**************If needed, I can provide the full transaction details privately.
If possible, I would appreciate it if you could refund the annual payment so that I can subscribe to the monthly plan instead.
Thank you very much for your help.
Best regards,
Jaewook -
@재욱S Hello, I am absolutely okay with providing you with the full refund, however, I need to inform you that we don't offer any monthly plan now.
Please confirm that you still want to get a refund.
