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    windy.com is inaccessible in China.

    Scheduled Pinned Locked Moved Bug Reports
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    • tomacatT Offline
      tomacat | Premium
      last edited by

      It appears that requests from the China region no longer resolve to the Linode server located in the UK. I am using a VPN now.

      阳 杨 5阳 summitnxfS 2 Replies Last reply Reply Quote 1
      • selverobS Offline
        selverob Windy Staff
        last edited by

        Hello, this is unfortunately related to China's Great Firewall, which blocks the IPs of our provider. We used to have a workaround implemented for Chinese users, but due to extreme amounts of abuse it has received in the past few months and the large amount of work it took to maintain it, we had to make the difficult decision to discontinue it. Especially after our tests showed that only some Chinese users could access Windy through it anyway, since some providers or provinces already blocked even this workaround. We are very sorry about that. For now, the only thing we can recommend is using a VPN.

        Mr.YuanM R bandao JoeyB lmhkldL L 5 Replies Last reply Reply Quote 1
        • Mr.YuanM Offline
          Mr.Yuan @selverob | Premium
          last edited by

          @selverob!苹果手机目前也无法使用,前几天还能正常使用,望能解决问题,我也是刚续费的用户

          SutyS 晶 3 Replies Last reply Reply Quote 2
          • SutyS Offline
            Suty Windy Staff @Mr.Yuan
            last edited by

            @Mr.Yuan Hello, we are sorry about this situation and we can recommend using VPN to access our service. Regarding to the refund possibilities, I checked your account and you purchased in June and via AppStore, so we are not able to refund the purchase for you now.

            Mr.YuanM chinawindC he2682268H 晶 翼谦 庄翼 5 Replies Last reply Reply Quote 0
            • Mr.YuanM Offline
              Mr.Yuan @Suty | Premium
              last edited by

              @Suty 我不需要退款,只是想在iOS系统内正常的使用此产品,很感谢您的解答,我不能理解你说的这种方法,后续我研究一下怎么才能正常使用,谢谢您

              1 Reply Last reply Reply Quote 3
              • 阳 杨 5阳 Offline
                阳 杨 5 @tomacat | Premium
                last edited by

                @tomacat which vpn app can use ,thanks

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @阳 杨 5
                  last edited by

                  @阳-杨-5 It is completely up to you which VPN tool you want to use.

                  阳 杨 5阳 Mr.YuanM 2 Replies Last reply Reply Quote 0
                  • 阳 杨 5阳 Offline
                    阳 杨 5 @Suty | Premium
                    last edited by

                    @Suty so windy app can not solve this forever,must use VPN no other way

                    SutyS 1 Reply Last reply Reply Quote 1
                    • SutyS Offline
                      Suty Windy Staff @阳 杨 5
                      last edited by

                      @阳-杨-5 That is right at the moment.

                      阳 杨 5阳 2 Replies Last reply Reply Quote 0
                      • 阳 杨 5阳 Offline
                        阳 杨 5 @Suty | Premium
                        last edited by

                        @Suty we hope windy app can solve it

                        1 Reply Last reply Reply Quote 0
                        • Mr.YuanM Offline
                          Mr.Yuan @Suty | Premium
                          last edited by

                          @Suty 好的,谢谢您,我希望后续能后续能解决这个问题,非常感谢

                          1 Reply Last reply Reply Quote 0
                          • R Offline
                            Reaganwu @selverob | Premium
                            last edited by

                            @selverob Really disappointed. No announcement or notification was issued to alert premium users, and the feedback also lacks actions from developer to address this issue.

                            1 Reply Last reply Reply Quote 0
                            • 阳 杨 5阳 Offline
                              阳 杨 5 @Suty | Premium
                              last edited by

                              @Suty why other weather app can normal use,only windy can not

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @阳 杨 5
                                last edited by

                                @阳-杨-5 Unfortunately, we cannot affect if we are blocked or not, since the cause of this issue is on the end of the local network. Chinese network block us and there is no issue on our end regarding to the network setup.

                                We are really sorry about the situation, but we cannot do much.

                                1 Reply Last reply Reply Quote 0
                                • SutyS Suty referenced this topic
                                • chinawindC Offline
                                  chinawind @Suty | Premium
                                  last edited by

                                  @Suty the satellite image can display,other element cannot, Why?

                                  H 1 Reply Last reply Reply Quote 1
                                  • summitnxfS Offline
                                    summitnxf @tomacat | Premium
                                    last edited by

                                    @tomacat said in windy.com is inaccessible in China.:

                                    再能直接解析到位于英国的 Linode 服务器。我现在用的是VPN

                                    用哪个vpn'

                                    1 Reply Last reply Reply Quote 0
                                    • he2682268H Offline
                                      he2682268 Clima España @Suty
                                      last edited by

                                      @Suty 刚刚看到一天评论,风团队你们把中国的固有领土划入越南,是非常不对的,希望你们能看清事实,及时更正谢谢。

                                      SutyS 1 Reply Last reply Reply Quote 2
                                      • SutyS Offline
                                        Suty Windy Staff @he2682268
                                        last edited by

                                        @he2682268 About which location do you talk exactly?

                                        he2682268H 2 Replies Last reply Reply Quote 0
                                        • he2682268H Offline
                                          he2682268 Clima España @Suty
                                          last edited by

                                          @Suty HoangSa和TruongSa这两个地点位置因该更正为南沙群岛和西沙群岛

                                          1 Reply Last reply Reply Quote 2
                                          • he2682268H Offline
                                            he2682268 Clima España @Suty
                                            last edited by

                                            @Suty 面对中国用户使用中文的时候不应该还是越南文字因该是显示成南沙群岛和西沙群岛

                                            SutyS 1 Reply Last reply Reply Quote 1
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