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Why does it keep showing I'm offline even though I have internet access?

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why123456
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Suty Windy Staff @why123456
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@why123456 Hello, may I ask from which region you try to access?
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why123456 @Suty
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@Suty Chinese
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Suty Windy Staff @why123456
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@why123456 Please check our post here to get more info about the situation.
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why123456 @Suty
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@Suty Thanks, I’m already up to speed on the situation.
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